Volkswagen of Pompano

Whatever you do, DO NOT order an ID4 for delivery to this dealer. Michael Stark called me on 12/06/2021 to say the car had arrived we agreed that I would be there 12/11/2021 ( have the sms log ). I opened a dealer. Michael Stark called me on 12/06/2021 to say the car had arrived we agreed that I would be there 12/11/2021 ( have the sms log ). I opened a case up with VW Customer Care because the dealer was adding what looked like allot of fees ( $3000+ ). VW Customer care took days to get back to me and finally let me know on 12/09/2021 that all was in order and to continue with the purchase. The GSM, Armand Cuko, decided to take revenge for having reached out and engaged VW Customer Care to investigate the transaction and sold the car on 12/10. Even Michael Stark didn't seem to know the car had been sold and confirmed in front of myself and Armand Cuko that we had spoken and 12/11/2021 was the agreed meet time. VW Customer Care is ZERO help since the dealer sold the car and I have to now place another order and wait another 6months. Shady dealership with Shady people. More

Extremely happy leasing a car from Volkswagen Pompano Beach, the process was smooth, friendly & honest staff. Bill & Aspi, you are the best team, helpful and thank you for the amazing experience. I reco Beach, the process was smooth, friendly & honest staff. Bill & Aspi, you are the best team, helpful and thank you for the amazing experience. I recommend VW Pompano 100% !!! More

I had the greatest experience at Vista Volkswagen ever ! I traded in my old car and purchase a new Volkswagen Arteon which seemed financially impossible but they made it happen ! Both the Salesman Oliver Pe I traded in my old car and purchase a new Volkswagen Arteon which seemed financially impossible but they made it happen ! Both the Salesman Oliver Perez and Finance Manager Arthur Goldman were EXCELLENT , courteous , efficient and cared about me as a customer really needing their help and expertise . Will absolutely return to Vista Volkswagen for any car needs !! More

I’m so happy bc they are so amazing team! And Marcello the seller tray me good and I have good experience with my new car! the seller tray me good and I have good experience with my new car! More

Marcello Puerta was very attentive. Mike and Arthur gave me a great deal!! Quick also. Was in and out in 2 hours. Thanks to the whole team!!! me a great deal!! Quick also. Was in and out in 2 hours. Thanks to the whole team!!! More

Took my Tiguan for a service. While waiting, I spoke to a salesman named Nilton about a few minor issues. He was so very helpful, even though he knew I wasn't there to purchase. Great customer service Nilton salesman named Nilton about a few minor issues. He was so very helpful, even though he knew I wasn't there to purchase. Great customer service Nilton. More

DO NOT BUY FROM HERE! LEARN FROM MY MISTAKE!!!!After DO NOT BUY FROM HERE! LEARN FROM MY MISTAKE!!!! After calling and confirming I could trade-in my vehicle without my title in hand, I traded in and pu DO NOT BUY FROM HERE! LEARN FROM MY MISTAKE!!!! After calling and confirming I could trade-in my vehicle without my title in hand, I traded in and purchased a vehicle at Vista. They had lost one of the keys, so they ordered a new one. NOW THEY WANT ME TO PAY THE OUT OF STATE FEE FOR THE TITLE ON THE CAR I TRADED IN OR THEY WONT GIVE ME MY KEY!!!!!!!!! They told me they had the key, and when I went in Michael Stark at the dealership he lied to me about not having it until I kept questioning, this is when he told me the GM said he wanted the title issue taken care of before giving me my key. $195 is the amount the fee they want me to pay to pick up my key.....online I see the fee is $85 and the key is $75. Lol as I am writing this I see they are even trying to screw me over more by getting me to pay for everything they did wrong. My wife reached out to VW corporate, I hope they help. More

Perfect spot for you to waste your money and time! If you looking for a place were to take your car to fix something but they just fix half of it! Well, you found it, this is the place!!!! Welcome!! After ge looking for a place were to take your car to fix something but they just fix half of it! Well, you found it, this is the place!!!! Welcome!! After getting an a estimate and paying 2,700 dollars 5 months ago for my car to get fix we still coming back to this place for the same issue, now they say that the issue is something else and that we have to pay I don’t know how much money extra (for something that I got an a estimate for, paid and never got fixed 5 months ago) and if you think talking to the management will help a bit, you are WRONG! Go and ask for Paul the Manager of this terrible place he certainly will do nothing! Nothing like the same work they did to my car. But there is one thing this place can guarantee you 100 % and that is the bad actitud from the employees and the terrible customer service! Avoid this place. More

Saw a nice car, made the deal which included some body Saw a nice car, made the deal which included some body panel work (hood painting). I was told that I had to take the car that day, paid in full and t Saw a nice car, made the deal which included some body panel work (hood painting). I was told that I had to take the car that day, paid in full and then bring it back at their convenience to make the repairs. I was uncomfortable with that arrangement and I stated that I would put a hefty deposit down and pay the balance upon my acceptance of the repairs and upon delivery. That was not acceptable to the sales manager and I walked away very unhappy with the way they dealt with this situation. The salesman Robert P. was great but I will never do business with any dealership that demands payment in full before the terms of the deal are met. I can only hope that Ownership sees this review and adjusts their policies. More

After a negative service experience at Gunther VW in Coconut Creek I tried Vista’s service department and was pleasantly surprised. All of the staff were courteous and the Service Mgr Tom, personally pi Coconut Creek I tried Vista’s service department and was pleasantly surprised. All of the staff were courteous and the Service Mgr Tom, personally picked me up in Coconut Creek when his courtesy driver was unavailable. The car was returned cleaner than I have ever experienced from any dealer. More