Volkswagen of Pompano

Don't go here! The sales team took advantage of the fact that my husband and I were there with our 6 month old daughter and kept us for 3 hours signing a contract. The sales team took advantage of the fact that my husband and I were there with our 6 month old daughter and kept us for 3 hours signing a contract. My husband had gone the day before to pick out the vehicle start the preapproval process so it was supposed to a simple process. They waited until my daughter was getting uncomfortable and continued to distract us with stories. By the time they brought up the contract we were ready to get our daughter home so we quickly signed through everything, thinking that everything the sales team conveyed was true. Once we got home we reviewed the contract to find they had added $10,000 in warranty to our loan. We had to call and go back to the dealer several times to get this resolved as they continued to mislead us about how they were taking care of reversing the charges. In the mean time we had to pay interest on the $10,000, for which we were not refunded. Needless to say, dot your i's and cross your t's because this dealer cannot be trusted! More

I spoke to Rashawn initially over the phone where we worked out the deal. He was helpful and always friendly. I finished the transaction with Roque “Rocky” Diaz who was so patient and accommodating. I worked out the deal. He was helpful and always friendly. I finished the transaction with Roque “Rocky” Diaz who was so patient and accommodating. I left the dealership in the dark and rain so it wasn’t until the next day that I found a few minor issues. I contacted the dealership and they told me to bring the car back. They allowed me to drive in a used vehicle while it took almost two weeks to correct the minor issues. Everyone was super friendly and easy to do business with. This is my 3rd Volkswagen with this dealership. More

My experience was absolutely seamless. Devington was super friendly, enthusiastic, and knowledgeable throughout the whole process. He ensured I got a great deal and went above and beyond e Devington was super friendly, enthusiastic, and knowledgeable throughout the whole process. He ensured I got a great deal and went above and beyond explaining all the features of my pre-owned car to me. This dealership was fantastic. I felt instantly welcomed the moment I walked through the doors. Thanks to Devington and crew over at Volkswagen! More

Great dealership. Robert was great with getting me into the car I wanted no matter the cost Robert was great with getting me into the car I wanted no matter the cost More

Everyone was accommodating and helpful. The process took too long. And I still don’t have the VW cap I was promised. The process took too long. And I still don’t have the VW cap I was promised. More

It was a pleasure working with Igor. He was very knowledgeable and professional. I highly recommend him. He made leasing less painful. My Atlas is beautiful. I named her Pearl. He was very knowledgeable and professional. I highly recommend him. He made leasing less painful. My Atlas is beautiful. I named her Pearl. More

Unable to be honest, lots of lies, Oscar was VERY unprofessional, unable to offer proper services. Still waiting to receive what is due. unprofessional, unable to offer proper services. Still waiting to receive what is due. More

Not a trustworthy place to buy a vehicle especially the “pre owned “. Terrible experience with no accountability from the entire staff from Sales, Finance, to the Managers. Can’t get anyone to return a pho “pre owned “. Terrible experience with no accountability from the entire staff from Sales, Finance, to the Managers. Can’t get anyone to return a phone call or address issues that came up after the sale. More

We live 2 hours from the VW of Pompano. Igor made the trip worth it. He made us feel welcome and worked hard to help us get the 2024 Tiguan SE that we wanted Igor made the trip worth it. He made us feel welcome and worked hard to help us get the 2024 Tiguan SE that we wanted More

I had a great sales rep he was extremely helpful and very nice. Great experience nice. Great experience More