Volkswagen of South Miami

Manuel aka Manny is a great advisor, he helped me get my fixed. He explained everything and took his time to help with the prices. fixed. He explained everything and took his time to help with the prices. More

⭐⭐⭐⭐⭐ I went to Volkswagen South Miami and had an amazing experience! Danny, Andrés, and Gerardo were super nice, helpful, and made the whole process smooth. They went above and beyond to answer all amazing experience! Danny, Andrés, and Gerardo were super nice, helpful, and made the whole process smooth. They went above and beyond to answer all my questions and made me feel really comfortable. I got the 2025 Taos and couldn’t be happier with my choice. Highly recommend this dealership and their team! More

Good evening Few weeks ago, I had brought my vehicle into service due to issues with the head Lights and tire issues, to include normal oil, change. As I arrived to the dealership, South Dade Volkswag into service due to issues with the head Lights and tire issues, to include normal oil, change. As I arrived to the dealership, South Dade Volkswagen, I was greeted by Helen Betancourt. I’ve voiced my concerns about said reasons why I brought the vehicle, which she replied without hesitation that everything will be taken care of. Periodic updates were given to me by Helen Betancourt and by that I was informed that the vehicle tires were completed with oils change as well. The headlights front and right and left were malfunctioning and needed replacement . Helen Betancourt informed me that the vehicle headlights installation would have to be in several steps and that it will be covered, which I had no problem and was extremely appreciative. The service was done in a timely manner due to the severity of the situation. I was returning my vehicle and pristine condition as the main headlights function without fail. I informed Helen Betancourt that my next visit will be with her as this will be the third time she has attended to me. Also, the staff from the post department was also very helpful as they also contact me to see how the vehicle was doing. This will be 2 years since we purchased the vehicle from South Volkswagen that we take the vehicle into service. Much appreciated. More

Felicitaciones a Volkswagen South Miami Quiero expresar mi sincero agradecimiento a Manuel Perera y al equipo de talleres un reconocimiento a Volkswagen South Miami por el excelente servicio brind expresar mi sincero agradecimiento a Manuel Perera y al equipo de talleres un reconocimiento a Volkswagen South Miami por el excelente servicio brindado. Su profesionalismo, predisposición para encontrar soluciones a los problemas de los clientes y la atención siempre con una sonrisa marcan una gran diferencia. ¡Felicitaciones por ese compromiso y por mantener tan alto el estándar de calidad y servicio! Saludos, Johnny Toledo More

The dealer service advisor kept his word with me and got me my Buzz back on the promised date. me my Buzz back on the promised date. More

The check-in could use some improvement. I stood around for about 5 minutes waiting for someone to at least say “hello” but everyone was just going about their business acting like I wasn’t I stood around for about 5 minutes waiting for someone to at least say “hello” but everyone was just going about their business acting like I wasn’t even standing there waiting to be helped. After I finally got someone’s attention though everything was a breeze. More

I was told it was gonna take an hour and a half to two hours for an oil change. It took four hours. I was told they were gonna wash the car at the completion of the service. This did not happen and I left hours for an oil change. It took four hours. I was told they were gonna wash the car at the completion of the service. This did not happen and I left the dealership as I could not wait anymore. More

The service advisor was super helpful and really made my day easy I would love to work with her again day easy I would love to work with her again More

The best service ever! Ignacio helped me out tremendously and I really recommend anyone to go directly with him. I hope to make more deals with this company and I recommend Ignacio helped me out tremendously and I really recommend anyone to go directly with him. I hope to make more deals with this company and I recommend it for all. Truly a service five stars 🌟🌟🌟🌟🌟 More

I always have a pleasant visit, little slow but always pleasant. Customer service is great. pleasant. Customer service is great. More