Volkswagen of South Miami

She doesn’t know what’s going on like seriously! Such a waste of my time. Veronica clearly doesn’t know what’s is going on! waste of my time. Veronica clearly doesn’t know what’s is going on! More

DO NOT PURCHASE VEHICLE HEAR!!! HIGHLY DECEPTIVE PRACTICES. They tried to force me to purchase gap insurance in order to receive a lower interest rate. They failed to provide me with the buyer's gui PRACTICES. They tried to force me to purchase gap insurance in order to receive a lower interest rate. They failed to provide me with the buyer's guide of the car and instead gave me a general as-is warranty blank buyer's guide. They added the product to my sales agreement, without my consent. They charged more dealer fees than were in the original written offer. All illegal activities... Would leave zero stars if I could. Still waiting for the general manager to contact me regarding the above listed complaints. More

Worst Customer experience at your service branch Baron cape town CBD, I will never support or sponsor VW again or by any of your cars, in fact i will sell the VW car so i dont have to deal with you all in cape town CBD, I will never support or sponsor VW again or by any of your cars, in fact i will sell the VW car so i dont have to deal with you all in the future, i will make sure all my family friends and colleges are never uses your services, Honestly Hyundai is way better in service than you guys, you should send the guys called Shafiq at baron to Hyundai milnerton so he can learn how to deal with customer. More

Avoid at all costs!!!! Seriously, avoid this dealership! The sales staff are deceitful and treat their customers like dirt. They will rip you off. They will add-in additi Seriously, avoid this dealership! The sales staff are deceitful and treat their customers like dirt. They will rip you off. They will add-in additional fees at the time of signing, adding more than $1,000 to the price. Not only did I get charged these exorbitant fees, but apparently the fees they charge are for the prep work they do, prior to taking the car. I waited for hours for them to complete this prep work because they said they were busy, and the prep guys did not even do a good job or take the stickers off the wheels. So, I paid over $1000 for this service which was incomplete and kept me waiting there for hours because THEY were busy. They could care less about anything after you sign. If you really want to buy a VW, go to any other dealership and you will have a better experience than at South Motors Volkswagen. More

I just can’t understand how bad their service is! I never write a review unless its something extremely good or bad. Well this place its the worse place ever! and hopefully the owner of this place read th write a review unless its something extremely good or bad. Well this place its the worse place ever! and hopefully the owner of this place read this review and can do something for their own good. Our car since the beginning of the lease had an issue with the AC. It stops blowing cold air, again this is a brand new car ..., anyways so we took the car for service and they called us back 2 days later saying that the car was ready for pick up..... so we went back to pick up the car and a week later the same thing happened again. We have taking the car there 6 times for the same time. However we do understand that cars could come defect from the manufacture, but the lack of customer service provided by the Dealer ( South Motors VE) its very sad and disappointed! Very Rude! My wife even cried by the way that the service adviser talked to her, they have zero percent of customer service, they have a terrible attitude when talking to people its Unacceptable! I live in Cutler Bay and I rather to drive up to the store up north just so I dont have to deal with them ever again! Please yourself a headache and don’t go there!! More

No one knows what's going on with cars they advertise. So I inquired about a 2005 Hyundai Tucson that the online SA.... Veronica told me was sold and of course asking for the opportunity to sell me another So I inquired about a 2005 Hyundai Tucson that the online SA.... Veronica told me was sold and of course asking for the opportunity to sell me another vehicle. Then 2 days later I received an email saying the car was out being detailed. Big difference between being sold and out for detailing. Then I get a string of emails asking if asking if they satisfied my request. Now I had told Veronica i had found another car. Of course you didn't satisfy my request, I was told car was sold then told it was out for detailing. Then the idiot Sales Manger invited me to come test drive a car that they dont know if it was sold or out for detailing. No one here knows anything whats going on and if you buy a car from these people you're expectations for customer service must be a low as the iq of the people working there. More

I have been a south motors vw customer for quite some years now. I went looking for a used TDI and Sean Ojeda helped me through the whole process!! He was very professional! Good job! years now. I went looking for a used TDI and Sean Ojeda helped me through the whole process!! He was very professional! Good job! More

Such a positive change in this dealership! I have tried twice in the past to purchase a car here and they had not come close to matching what another dealership was offering nor did they care t I have tried twice in the past to purchase a car here and they had not come close to matching what another dealership was offering nor did they care to even try. I went to bring my car in for service the other weekend though and actually decided on a new car! Julio and the entire stAff were so wonderful to work with! What a positive,upbeat experience it was this time! Change is definitely good when it comes to South VW because it is like a completely different place! More

Had a wonderful experience yesterday, while leasing my new Jetta. The staff was great, especially Julio Rodriguez, who made the process so much easier as well as pleasant. new Jetta. The staff was great, especially Julio Rodriguez, who made the process so much easier as well as pleasant. More

Horrible service, be careful before closing your deal If you are planning to buy or lease a VW, GO SOMEWHERE ELSE. They hide the final costs of the deal. After signing ALL the million papers you have to If you are planning to buy or lease a VW, GO SOMEWHERE ELSE. They hide the final costs of the deal. After signing ALL the million papers you have to sign to get a lease, and after paying the down payment in full, they "informed" me the first payment of the lease was not included in the down payment so I had to pay it bc they did not want to give me the car. More