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Volkswagen of South Mississippi

D'Iberville, MS

4.7
667 Reviews

11689 Bobby Eleuterius Blvd

D'Iberville, MS

39540

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Showing 667 reviews

May 11, 2019

Great and fast service!! Great people to work with. Fast service. We were able to test drive, agreed on trade-in value and walked out with our new car in less than 2 hours!! More

by fblsu_78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Firth, Ryan Titus, Donald Crowder
May 11, 2019

Very helpful, very willing to accommodate my needs and pri. My salesman was Mr. Norm, he was very respectful and helpful at answering all of my questions. I had a unique situation with my financing and he was m More

by Esteban14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Frost
May 10, 2019

GREAT SERVICE Adam Firth did an amazing outstanding job helping us purchase a vehicle at one of five Ray Brant dealerships. Adam is respectful, courteous and profes More

by JBOK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Firth
May 09, 2019

Awesome!! I have been dealing with VW of SM ever since they opened a few years ago. All around friendly sales staff, and have never had any issues with their s More

by VWFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Baroni, Marshall Karliner, Ryan Titus, Nelson Kajdan, Mark Fountain, Ben Thacker
May 09, 2019

Worked hard to get me in my dream car Came in thinking I would never be driving away in my new golf R, but six stressful hour later I did. Thanks to all of you! I freaking love this car! More

by Russwild228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Titus, Donald Crowder, Brandon Marin
May 07, 2019

Amazing car buying experience. I went to Volkswagon of South Mississipi to buy a vehicle I had seen on their website. Norm Frost was the salesman I dealt with and he made the whole More

by Stacy M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Frost
May 07, 2019

How To Make Things As Inconvenient As Possible 101 Service is not Equipped to handle your recall needs... I live in Lucedale MS and my wife works down in Pascagoula; I loaned her my car to have the rec More

by Dominick Michini
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ryan Baroni, Ben Thacker
May 08, 2019 -

Volkswagen of South Mississippi responded

First of all I would like to apologize for any inconvenience you or your wife may have experienced. We here at Volkswagen of South Mississippi strive for the best customer service as I’m sure your current employer does also. As a sales person at Walt Massey you should understand how important accurate surveys and social media are to the dealership. To address your concerns, like most dealerships, recalls are performed after customers drop their car off during a set appointment. With Volkswagen most recall parts are ordered by vin number. So in your case we can’t perform recall fixes because no appointment was set. As far as the loaner car situation. Ray Brandt Auto Group does not offer loaner Volkswagen’s or put our customers in used cars, it’s a company policy. We provide our customers with a rental car free of charge during regular business hours and offer free shuttle services. Just a few of our great amenities for our customers. We don’t let any of our customers walk home. I will be glad to assist you in setting up an appointment to get your recalls done and also assist in a rental vehicle while it is here. Thank you. Ryan Baroni General Manager Volkswagen of South Mississippi

May 07, 2019

Gerald is Awesome! Thanks, bro! Gerald was awesome. He, did everything to make our experience buying a car easy! He, treated us like family. I had a family crisis and he actually hel More

by Ephewe2u!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Edoria, Adam Firth, Ryan Titus
May 07, 2019

Wonderful I have been very happy with my purchase and have recommended this dealership to all my friends. I really like the car I purchased and will definitely More

by Vwlover1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Karliner
May 07, 2019

A Buyer’s Dealership My experiences were terrific. I was so happy with my salesman, Marshall Karliner, that I contacted him when it was time to replace my Jetta. Marshall More

by wxherk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Karliner, Mark Fountain
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