Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Volkswagen of St. Augustine
St Augustine, FL
108 Reviews
I'll share two stories that began in the '40s and converge today. My grandfather, Sam DiFeo (pictured far left in 1948), got his start in the automotive industry by shuttling used cars from Florida to New Jersey in order to sell them. Around the same time, Volkswagen sold its first cars in the United States. They were initially called, "The Little Engine That Could," by the Wall Street Journal. They've come a long way from the two, yes two, US sales that first year. In 2012, Volkswagen increased their year-over-year volume by 31% and even reached their lofty goal of 800,000 US sales by 2018 a few years early.
My "Grandpa Sam's" spirit and vision were carried on as well with my father, Joe, and his brother, Sam, by building the family business to one of the largest dealership groups in the country through the '70s, '80s, and early '90s. Currently, our family business consists of 18 dealerships across 3 states. Many of them are operated by Sam's grandchildren, including Hyundai of St. Augustine, which my brother, Andrew, opened in 2008, and of course the latest addition, Volkswagen of St. Augustine.
Volkswagen of St Augustine Saint Augustine FL
Andrew and I (pictured below), like our grandfather, believe that business is about building trust and relationships with our employees, our customers, and the community. It's with this core philosophy that we bring you Volkswagen of St. Augustine. After all, business truly is the engine of community, not just in the monetary sense, but because most of us spend a good part of our time working in and interacting through businesses - buying, selling, servicing, receiving service, consulting, entertaining and being entertained.
So, more than anything else, we want Volkswagen of St. Augustine to strengthen the bonds and support the values that make St. Augustine/ Saint Johns County such a wonderful community in which to live, work, and grow. I can't tell you how happy I am to be here with my beautiful and supportive wife, Sway, (who by the way I met through a car sale) along with our 2-year old twins Charles and Sophia, the very first DiFeo St. Augustine natives.
We're about building relationships, not transactions at Volkswagen of St. Augustine and we invite you to experience car buying and servicing the way it should be...with honesty and integrity
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
By Type
Showing 108 reviews
March 06, 2024
We leased an Atlas in ‘21 and from day one to each regularly scheduled service, we have had a great experience at VW of xx Augustine. We decided to purchase and the CPO process to purchase went great. regularly scheduled service, we have had a great experience at VW of xx Augustine. We decided to purchase and the CPO process to purchase went great. More
by Tmcguire5014
Employees Worked With
Steve, Kristina and Joe
February 14, 2024
What an amazing dealer. The team members are professional and courteous. The facility is to notch, Clean and organized. Further, this dealer has zero add ons or addend The team members are professional and courteous. The facility is to notch, Clean and organized. Further, this dealer has zero add ons or addendums. Which is a breath of fresh air. As other dealers are still price gouging. Lastly, the following individuals went above and beyond to provide the most professional and detailed service: Derrick Moreno ( Delivery manager), Oliver Eason ( Sales manager), and Joe Homann ( finance manager). A special thanks to Joe Homann. He is very detailed and upfront. He answered every question with truth and honesty. Thier was zero high pressure tactics or adds being pushed. Just options and details of additional services. This truly appreciated when other dealers push and pressure other into extended warranties and add ons. Thank you, Nathan More
by Nate
Employees Worked With
February 11, 2024
Had a fairly minor problem with my Beetle. Took it to the dealer without an appointment. No problem … quick and easy fix and I was on my way. Staff was very helpful. Took it to the dealer without an appointment. No problem … quick and easy fix and I was on my way. Staff was very helpful. More
by fredvonp
Employees Worked With
Michael
February 01, 2024
I have had the most amazing service from the repair department!!!!!!!!! Every time I ever have to come in, I feel totally taken care of! Steve and Robin are on top of their game ...Very knowledgeable department!!!!!!!!! Every time I ever have to come in, I feel totally taken care of! Steve and Robin are on top of their game ...Very knowledgeable and great customer service.... I would recommend Volkswagen of St Augustine to everyone who loves a great car and great service!!!!!!!! More
by Pattiatwill
January 17, 2024
The best communication from Robin and Steve in the service dept ..leaves me feeling very confident in the quality of service and knowledge for me as a customer and for my car service dept ..leaves me feeling very confident in the quality of service and knowledge for me as a customer and for my car More
by Pattiatwill
Employees Worked With
Robin and Steve
December 12, 2023
Katrina was fabulous. She patiently worked with me for nearly three weeks to put a deal together. Along with Oscar, I was able to the car i was looking for for three mon She patiently worked with me for nearly three weeks to put a deal together. Along with Oscar, I was able to the car i was looking for for three months and dozens of cars looked at. They even made it so convenient by delivery my car to me that was 90 miles away from the dealer. I would definitely by a car again from these wonderful people. Additionally, they worked with my credit union to arrange all the sales information and financing and took the hassle out of if for me. More
by Harley
Employees Worked With
