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Volkswagen of Union
Union, NJ
1,166 Reviews
Volkswagen of Union is conveniently located in Union. We are ready to support the car-shopping needs of our customers and friends in Elizabeth, Newark, Jersey City, Linden, Summit, Staten Island and the rest of New Jersey and New York. Pay us a visit to take a look at our selection and learn more about everything we have to offer here at Volkswagen of Union. Your new Volkswagen is waiting, visit us and take it for a test drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,166 reviews
August 02, 2012
The salesman was very friendly and the customer service was great. The overall experience was excellent. I would definitely purchase another car from this dealer. was great. The overall experience was excellent. I would definitely purchase another car from this dealer. More
by rar67
Employees Worked With
Christian Garcia
Helpful July 24, 2012
I would be wary of this place. Me and my wife were looking for a TDI Volkswagen and I got an good online quote to start of with so we went down there. We test drove the car and started talking about p looking for a TDI Volkswagen and I got an good online quote to start of with so we went down there. We test drove the car and started talking about price I mentioned the Quote I got from the internet sales manager and I was told he wasn't around and they couldn't honor the quote and gave me a higher one. A few days later I was called and told that I could get the car for the original internet price quote and I said I would come in to start the paperwork. Not even 30 minutes later I get another call saying that the price quote given to me was for current stock only and they sold the car. When I asked why i wasnt given the price when I was there in person I literally got no answer other than I would have to talk to my manager and that the price now would be over 1,500 dollars more than I was quoted. Even for a car dealership these people especially can't be trusted and I will warn everyone I know looking for cars about this place. More
by ccolon1979
Employees Worked With
Ray and manager
April 29, 2012
I stopped by to look, and I drove out with my new Tiguan!!! The employees are all so very helpful and courteous. I wasn't sure what kind of little SUV I wanted, but after some research I decided to Tiguan!!! The employees are all so very helpful and courteous. I wasn't sure what kind of little SUV I wanted, but after some research I decided to try VW. Don't know why I picked Union, but I'm glad I did. They made the experience so easy. I was so used to picking out a car, getting all excited, only to have to come back a few days later to pick it up. Not here! They let me test drive, found a color I LOVE, and gave me a quote on my trade in. Worked within my payment guidelines, and then I was out the door. Went back for my courtesy service two weeks later, and was so impressed with the service department too. Highly recommend this dealership to everyone I know. Brag all the time about my new Tiguan. Best experience yet in buying a new car. More
by Joiseedvl67
Employees Worked With
Philip P Drogon
April 22, 2012
Ken Pescatore is a pleasure to work with from the consumer perspective. He supported me from the time he introduced the VW Golf R through his detailed review of the car when it was delivered. He fo consumer perspective. He supported me from the time he introduced the VW Golf R through his detailed review of the car when it was delivered. He followed up with the sale to inquire if there was any additional information that I needed to support my purchase. His knowledge of the VW product helped sell me the car. I have already recommended Ken to a friend who will also purchase a Golf R. More
by mmelino
Employees Worked With
Ken Pescatore
April 03, 2012
Thank you so much for a wonderful buying experience. The professionalism displayed by your salesman, Stuart Simpson, and finance person (whom I am very sorry to have forgotten his name) is exemplary. Thank professionalism displayed by your salesman, Stuart Simpson, and finance person (whom I am very sorry to have forgotten his name) is exemplary. Thanks again! More
by channapt
Employees Worked With
Stuart Simpson,
April 02, 2012
Sales man very professional, answered all my questions Mr herman made me very happy on going over all details of the car as well as their maintenance facility. I would defenatly recommend this dealear to any herman made me very happy on going over all details of the car as well as their maintenance facility. I would defenatly recommend this dealear to anybody. Outstanding. More
by JorgeNovo
April 02, 2012
Union VW did a great job answering any questions I had about my new car. The sales and service staff were courteous and professional. Purchasing a new car with them was a great experience. about my new car. The sales and service staff were courteous and professional. Purchasing a new car with them was a great experience. More
by yrumax
April 01, 2012
Ali Moazami work with me and my company to make this sale possible with pricing and customer service. Though the purchase took some time because of my company, Ali stayed in touch with me, answering all our possible with pricing and customer service. Though the purchase took some time because of my company, Ali stayed in touch with me, answering all our concerns. More
by Bonnie Vogel
Employees Worked With
Ali Moazami
January 28, 2012
Really great purchasing experience. We couln't find the VW we wanted in Washington, DC, our hometown, but Union had it. They gave us the price we wanted, threw in a mat kit, and made the hole experience ea VW we wanted in Washington, DC, our hometown, but Union had it. They gave us the price we wanted, threw in a mat kit, and made the hole experience easy. We handled most of the process by email (we were out of the country when we initiated the process), and when we came up to get the car hey picked us up at the train, fed us lunch and took great care of us. We had not been impressed with the local DC dealerships we'd visited/talked to, but Union VW was an entirely different matter. I highly recommend them. More
by CFinDC
Employees Worked With
Michael Morgan, Mellody Peaker, Bader
January 27, 2012
I was very pleased with my purchase of VW Jetta SEL in December 2011. Russell Oliynyk gave us all the information about the vehicle and took us for a test drive. He was very patient taking his time to ans December 2011. Russell Oliynyk gave us all the information about the vehicle and took us for a test drive. He was very patient taking his time to answer all the questions. During the purchase he explained in great detail how the vehicle operates and showed us how to use the technology package, how to adjust the seats, etc. He was very friendly and we felt welcome to ask him questions. After the purchase he gave us a courtesy call to make sure that the vehicle is running fine and to check if we have any questions. He told us that we are welcome to stop by any time or give him a call if we have any questions. The manager is also very polite and friendly gentlemen. I would recommend this dealership to a friend. More
by aliceinw
Employees Worked With
Russell Oliynyk
