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Jeff Smith Volkswagen of Warner Robins - Service Center

Warner Robins, GA

3.4
17 Reviews

17 Reviews of Jeff Smith Volkswagen of Warner Robins - Service Center

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February 01, 2022

I enjoyed my experience. I wasn’t even looking to get a vehicle that day just an inspection on my car. I'm glad I made that choice though I’ve been enjoying my new vehicle. More

by B.K.
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Keith Mumphery, Everett Tarver, Micah Crews
January 31, 2022

Micah and team were very professional and courteous. I would recommend doing business with them. More

by WESEVANS451
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Micah Crews, Kay Helton, Cate Moberg
September 30, 2021

I scheduled a service appointment a whole month in advance for them to not have a loaner vehicle for my recall service. I drove an hour for this appointment and all they can say is ole well. I was thi More

by Myka26
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Service dept
April 27, 2021

It says a lot about a company to make an effort to do what’s right in a situation that goes wrong. I ordered a key for my vehicle about two weeks ago and was told it would be there within 1 to 2 days. A More

by Misty.briana56
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Alan
February 10, 2021

NEVER BUY HERE Sold us a lemon, refused to even look at it. Complained to salesman same day and week we purchased after driving. They also didn't show us the Carfax, they kept promising to show it and sayi More

by tbutler_lpc
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
QUINTEN ASKIN
January 25, 2021

Kyle was knowledgeable and efficient. He worked me in the same day for my 60,000 mile service. It was the best customer experience possible. More

by Jeniglaser
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kyle
October 31, 2020

The service was fast and the workers were friendly. My appointment was at 11 and my car was finished around 11:30. I was not expecting it to be so fast! More

by Jalissa
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Don't Remember
September 22, 2020

From Virginia keeping MY personal documents for 3 months (even taking them to her home, her words) and getting “fired” for this according to previous manager Brandon to the incompetent service team I’m jus More

by Camlev
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Entire staff
August 10, 2020

From the girl at the service counter to the certified diesel mechanic they got me in immediately they were awesome gave me a great deal on the price got me back on the road in less than two hours I would More

by Parksfive
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Head diesel mechanic and service writer
July 26, 2020

Service Department Competence I took a car to them that was running rough, misfire codes that I couldn't fix. They charged me $625 to remove the intake and then declare the car ne More

by VW
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Cate, Tech #956
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