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Volunteer Chevrolet
Sevierville, TN
32 Reviews
Volunteer Chevrolet is your trusted Chevy dealership in Sevierville and the reason why our loyal customers keep coming back. From the time you enter our showroom to when you are here for service, you can expect to be treated like family, each and every visit. We offer an extensive inventory, as well as our competitive lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community.
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Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 32 reviews
November 22, 2015
Horrible Service Stopped because of a check engine light and they said there service department was closed and they told me to find a different dealer. Guy in a top ha Stopped because of a check engine light and they said there service department was closed and they told me to find a different dealer. Guy in a top hat told the other employee not to help me. Amazing how little they care since I didn't buy my car there. Thought Chevrolet was a company that cared about family. My wife also saw the sales associate talking about me when I went in the dealership. Sorry service from all employees. Guses that was why there was no potential customers in the parking lot. More
by CarGuy
Employees Worked With
Guy in top hat, sales rep that just got back from Pigeon Forge.
August 13, 2013
The first time my wife went to the dealership, no one even bothered to greet her. When she went back to look at a different car several weeks later, she met someone that was willing to help and very nic even bothered to greet her. When she went back to look at a different car several weeks later, she met someone that was willing to help and very nice named Reece. Her first experience test driving the car was perfectly fine, as was mine, and we decided that it would probably be our first choice of vehicle. When I asked about taking it overnight (which I have done from many dealerships, many of which led to purchases) we were told that they never do that because their insurance would not allow it. (I've been able to do this many times by having it signed out to me as being responsible and having them make a copy of a full-coverage insurance card - it would be possible.) We had them run financing and were unable to get it approved for any kind of reasonable rate. We pursued it on our own and got a rate about a third what they could offer from a credit union we had done business with in our home town. They put the car back on the lot as if we had never attempted to purchase it, and when we called, most of the staff didn't even know we'd looked at it. Later, they refused to let us take the car even after the loan was approved and paperwork was signed. We gave them our $2000.00 down payment check, and that still wasn't good enough. They made us wait until all the paperwork for the title had gotten approved, and then made us wait until the bank had accepted the title and sent them the check. It's the largest credit union in our home state and is backed by the air force. It should not be treated as if it were a fly-by-night operation that might screw them over. It's ridiculous that even after we paid our down payment and paperwork was signed, they still would not release the car until all of their precious little dollar signs were to them. They tried to act all innocent and claimed, "Well it's not us, it's the bank - they're doing things backward." It is preposterous and completely unlike ANY other experience I've ever had. So apparently if you don't finance through them, they treat you like you're not worth their time. I will NEVER buy from this dealer again, and were it not for the fact that we really wanted the car and didn't want to travel to get a similar one, we would have told them to shove it. DO NOT BUY FROM THEM!! More
by nshank
Employees Worked With
Ryan
