Volvo Cars Annapolis - Service Center

Efficient prompt Problem promptly solved; road hazard prob with tiire frustrating so soon on a new car but not the car or dealers fault so hopefully will not be recurr Problem promptly solved; road hazard prob with tiire frustrating so soon on a new car but not the car or dealers fault so hopefully will not be recurrent More

2000 Volvo XC One of your mechanics took my key tag. I had a note left for Walt on saturday and I havent got a call back. The tag is a red strip with the words "R One of your mechanics took my key tag. I had a note left for Walt on saturday and I havent got a call back. The tag is a red strip with the words "Remove before Flight". Id like it back. WRT to the work, no diagnostics were done on the car (extremely soft brake pedal), yet I got a quote for $2200 of brake work, after spending $350 the previous week on what was supposed to be a brake flush and bleed, but turned into a master cyl reservoir replacement as well. Why? Because your mechanic over pressurized the reservoir and cracked the res, which wasnt leaking when I brought it in. I ate the cost because, yeah it was crazed and old - but not cracked. I drove the car home inthe same condition I brought it in. Thats how I know you didnt do any diagnostics. Ive used your services off an on since 2001, and it hasnt changed. Kudos to Walt for skipping the cost of the second look which didnt happen anyway. And yeah, I once wrenched for a living too. More

service rep was very good still have problems The Service rep. was very nice to deal with. My had hoped that the problems were solved but the screen went black again for a 1 minute and then came The Service rep. was very nice to deal with. My had hoped that the problems were solved but the screen went black again for a 1 minute and then came on. This car has had nothing but issues since I brought it. I sure am not getting what I paid for. This is the second time to replace temp guage hope that works. I donot know what else to do! I will not buy any volvo product again More

Service Friendly staff and fast service! Great waiting area with refreshments. Luis and Walt always very friendly and helpful. I love that they wash your car Friendly staff and fast service! Great waiting area with refreshments. Luis and Walt always very friendly and helpful. I love that they wash your car after service.. More

Drove 70 miles to get a duplicate key for Nothing Called to make a service appt a week ahead as I live in St. Mary's County. Service rep said the key was not in stock and would order one. We scheduled Called to make a service appt a week ahead as I live in St. Mary's County. Service rep said the key was not in stock and would order one. We scheduled the appt for 7 days later and arrived for the appt. After 45 minutes the rep told us he could not program the key and would have to order another one. Said he would let us know when he had done so. This was last Thursday and we have not heard anythin from him. Very disappointed in your service department . More

scheduled maintenance very good service. my only issue is that the service department opens at 7 am but doesn't start servicing cars until 8am. This wasn't clear to me. very good service. my only issue is that the service department opens at 7 am but doesn't start servicing cars until 8am. This wasn't clear to me. More

great job on my XC90 as always the job was done wright the first time everyone was most helpful, explaining specifically was done to my car. The car was ready when i got t as always the job was done wright the first time everyone was most helpful, explaining specifically was done to my car. The car was ready when i got there and it was clean. More

Excellent and immediate service I needed help immediately with a flat tire, and Luis was immediately responsive and helpful. I was back on the road in under an hour. Luis is always g I needed help immediately with a flat tire, and Luis was immediately responsive and helpful. I was back on the road in under an hour. Luis is always great. More

Excellent - Great service and my service rep did a great job Everything was great. I was able to get a loaner and they got me in and out on schedule as promised. They did a great job Everything was great. I was able to get a loaner and they got me in and out on schedule as promised. They did a great job More

Exceeded my expectations I recently booked an appointment for my vehicle. I had a laundry list of items that needed attention. Walter worked with me to find the most cost e I recently booked an appointment for my vehicle. I had a laundry list of items that needed attention. Walter worked with me to find the most cost effective services to cover those requests. He was respectful, courteous and efficient. A courtesy car was provided upon my request. I truly appreciate the level of service during my recent visit. More