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Volvo Cars Annapolis - Service Center

Annapolis, MD

4.7
1,338 Reviews

1,338 Reviews of Volvo Cars Annapolis - Service Center

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December 05, 2022

All work done on time. Nice personnel, comfortable waiting room. Will recommend to other owners. More

by JAYNEANDMARK5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
December 03, 2022

Very convenient and efficient service experience. Had an odd software problem and needed to get it checked out quickly. They fit us in and addressed the issue in a short timeframe. Very much appre More

by jcarr23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk
December 02, 2022

I am very upset that Luis is not there anymore. I have been getting service at this dealership for close to 20 years with Luis as my service representative. It was not the same this time. The only More

by DBROOKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis in the service department who left suddenly. He was there in October and not November, Bobby Johnson, Bruce King
November 28, 2022

Incredibly pleased with the expeditious way in which General Manager Allan got the balls rolling per se to have my car towed in 15 minutes after having waited from 10:30 am until 4:30 PM for Volvo On Ca More

by ahoover work
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan ("new" General Manager"
November 24, 2022

Great team and great attention to care. They also have the best parts deals around! More

by ZYOHE626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel and Kevin
November 23, 2022

The service was great, the staff was friendly and the waiting area was well-appointed and comfortable. My who annual service visit was basically perfect -- as always. More

by jbutler8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thom Lamm
November 21, 2022

NOT happy. I am looking forward to the expiration of my warranty with Volvo Cars Annapolis. It seems that every annual trip (from where I live, in Calvert C More

by BCAPPLE53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn Fenwick, Rachel
November 18, 2022

The timeliness of getting an appointment and how long they had my car was longer than expected; however, providing a loaner car allowed me to keep my other commitments without much impact. More

by jodydavenport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
November 17, 2022

I appreciate the explanation of the service needed for my SUV being clear and understandable. More

by LRB92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in the service department
November 12, 2022

I was in and out in no time fast also friendly I love the Uber program able to get a ride home and back when car was done More

by KENBOYD94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I was there for service
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