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Volvo Cars Annapolis - Service Center

Annapolis, MD

4.7
1,338 Reviews

1,338 Reviews of Volvo Cars Annapolis - Service Center

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November 12, 2022

Took me early and did my routine maintenance perfectly very professional and friendly! I recommend them for your Volvo service! More

by DAVID710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Wergin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2022

It took more than two days to diagnose and apply the need for a software update to fix a problem. There was no follow up from the service rep after leaving two voicemails. The woman (Rachael) who took over a More

by CHINIQUEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rachael, Luis Cabrera
November 03, 2022

Rachel, my service advisor, is an outstanding professional. She is polite and truly cares for the customer. Thank you Rachel! More

by DENNY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel in the service dept.
November 02, 2022

Visit was fine, but it frustrates me to have to wait 5 weeks to get in when I need to. More

by laurenbolin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cabrera
November 02, 2022

Lack of thoroughness and attention to detail in performing manufacturer’s recommended 40,000 mile service interval. More

by Glen S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rachel S.
October 29, 2022

Luis Cabrera is Exceptional. I’ve been a customer for more than 15 years and I wouldn’t go anywhere else for service…as long as Luis will be assisting me. More

by BBOWMAN7B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cabrera
October 28, 2022

No Comment. I don't like to do these type of reviews in the first place. Being forced to type a response to complete this exercise is onerous. More

by jimhayes22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cabrera
October 26, 2022

Very pleased with the service I received. Louis Cabrera was very helpful with setting up my appointment and seeing to it that the required service was performed. More

by kneelandbt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cabrera
October 25, 2022

Luis Has been our service advisor since we purchased our first Volvo twenty years ago. He is why we stay with Annapolis Volvo! More

by BPMCNAMARA
Recommend Dealer
Yes
Employees Worked With
Luis Cabrera
October 22, 2022

The works was completed much more quickly than I expected. They were very efficient; the cost was as quoted. More

by BillC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cabrera
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