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Volvo Cars Annapolis - Service Center

Annapolis, MD

4.7
1,333 Reviews

1,333 Reviews of Volvo Cars Annapolis - Service Center

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October 14, 2022

I’m loving my new XC 90 and the friendly service I received at my recent 10K service. More

by SEHUNZIKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cabrera
October 11, 2022

XC90 for repairs covered under Volvo or extended warranty. Besides taking over a month to get an appointment for a critical repair (part has to be ordered now - which may take a few more weeks) the More

by ke3gk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel
October 11, 2022

I had an appointment, I realized it would not work for me, in just a few minutes I had an appointment that was fine. More

by bgumas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cabrera
October 06, 2022

I took my XC90 in for some Warranty repair. s All of the use were addressed and my vehicle was ready as promised in 1 week. More

by Marlene
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis Cabrera
October 05, 2022

Everyone is so kind and helpful makes for a pleasant experience. Technician explained to me what they found and what I needed to do to repair this problem. More

by debraclark01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cabrera
October 02, 2022

Luis provided professional and courteous service as always. I had service issues that were supposed to take days, and I had my fixed vehicle back in less than 24 hours. Volvo Cars Annapolis is where I More

by DEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cabrera
September 27, 2022

My vehicle was returned to me dirtier than I brought it in. That is a poor customer service. The only 5 star encounter I had was with a young male in the service department and a salesman named Bill Robi More

by Ace007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Ferrogine
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Robinson and a young male in the service dept.
September 21, 2022

Service provided as expected and in a shorter time frame than I had anticipated! It was fine. More

by marthablaxall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A woman — can’t remember her name — was there when I picked up my car. She was very nice and helpful
September 14, 2022

Friendly, professional and very customer driven. I am a repeat customer and a customer for life! More

by MPM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Ferrogine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Robinson, Luis Cabrera, Tony Kim
September 13, 2022

I brought my car in thinking that my abs pump would be replaced only to be told that a diagnostic had been done. Which I didn't need since I had already had one at my previous mechanic and that the abs pu More

by KPHIFER32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Cabrera, Sean Ernest
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