Volvo Cars Annapolis - Service Center

I waited in your nice waiting area and was quite comfortable. They found other things that needed to be done and they gave me a price before. Thank You! comfortable. They found other things that needed to be done and they gave me a price before. Thank You! More

Very disappointed in service of my 2022 XC 60. First off they gave me a Subaru loaner car that had a crack across the windshield. Second, the car was not cleaned when I picked it up. Lastly, First off they gave me a Subaru loaner car that had a crack across the windshield. Second, the car was not cleaned when I picked it up. Lastly, after leaving the car there for 3 days, they didn’t address the problem we initially brought it in for. We seem to be getting different answers on the mpg and the charging. More

Outstanding services Walt was there to help me and advise me on how to get my car there and repairs me on how to get my car there and repairs More

I am very disappointed in the service I received. The lack of communication in terms of my car and the general lack of concern for me as a customer. I will no longer do any business with this deale The lack of communication in terms of my car and the general lack of concern for me as a customer. I will no longer do any business with this dealership or recommend them to anyone I know. More

Rachel is outstanding. She’s always kind and curious, and she goes out of her way to make sure I’m taken care of She’s always kind and curious, and she goes out of her way to make sure I’m taken care of More

Luis is always very solicitious, efficient, professional and knowledgable. I can always count on him! and knowledgable. I can always count on him! More

Had appointment for 7AM they took me right in at 7AM and had me out by 8:30 AM. Knowledge, professional and curtious customer service staff. had me out by 8:30 AM. Knowledge, professional and curtious customer service staff. More

Service was efficient and professional. The service agent informed me that a part had to be ordered. Once the part came in, I was called and an appointment was made to install the part. The service agent informed me that a part had to be ordered. Once the part came in, I was called and an appointment was made to install the part. The waiting area was clean and orderly, and the wait time estimate was accurate. More

Dealing with Volvo Cars of Annapolis is easy and efficient. The drop off is covered in case of ran, the waiting area is comfortable with coffee, snacks,and good wifi and in my experience the work i efficient. The drop off is covered in case of ran, the waiting area is comfortable with coffee, snacks,and good wifi and in my experience the work is usually done ahead of schedule. When there are unanticipated issues they call with a quotation before proceeding with the work. Sometimes they have had loaners, but not these days. More

Dealer is very nice, in terms of customer service. It’s frustrating that they couldn’t diagnose the issue with my SUV after two visits. The error condition - ESC, service required - still shows up on It’s frustrating that they couldn’t diagnose the issue with my SUV after two visits. The error condition - ESC, service required - still shows up on my dashboard indicator. More