Volvo Cars Annapolis - Service Center
Annapolis, MD
1,335 Reviews of Volvo Cars Annapolis - Service Center
The scheduling and service was very efficient. My only complaint is in regard to a configuration change for the cargo area of my V60. I ordered a spare tire and spare tire container from the deale My only complaint is in regard to a configuration change for the cargo area of my V60. I ordered a spare tire and spare tire container from the dealer, but couldn't get the tire to fit properly. The dealer tried to make the kit fit during a routine scheduled service, but discovered that another cargo floorboard part number was required. When I got home, I found that one of the plastic clips on the cargo floor was broken, apparently when the technician tried to close it. I understand how this could happen but it would have been better if they would have let me know. Otherwise, the service was excellent. More
I want to compliment Luis from service dept. He was wonderful, he went beyond his job and saved the day for me. He also made sure service was completed quickly, and provided me with a pick up an He was wonderful, he went beyond his job and saved the day for me. He also made sure service was completed quickly, and provided me with a pick up and loaner car. since my car is only 3 most or so old, Luis sensed my frustration and did everything to alleviate it. He deserves Kudos from management and while at it, he deserves a raise! More
Anthony and his team at Annapolis Cars were so kind and easy to work with. Miguel made the process so easy and seamless. I normally hate buying cars, but this process completely changed my feelings about easy to work with. Miguel made the process so easy and seamless. I normally hate buying cars, but this process completely changed my feelings about it. I can't thank them enough. More
Although the service intake person was nice and professional, they did not have the part I needed. So because I am travelling, I will have to get it done in New Jersey at Garden State Volvo. professional, they did not have the part I needed. So because I am travelling, I will have to get it done in New Jersey at Garden State Volvo. More