Volvo Cars Annapolis - Service Center

Easy to schedule my appointment. Staff was courteous and professional. NiCe lounge to wait for your vehicle. Finished the vehicle in a timely fashion. professional. NiCe lounge to wait for your vehicle. Finished the vehicle in a timely fashion. More

Valet service was excellent as this was my 2nd repair for same problem. My car was picked up and returned to me, repaired, the same day. same problem. My car was picked up and returned to me, repaired, the same day. More

Car was not ready when expected. 8:30 AM appointment but not contacted until 2:00 about problem. Cost me 4 hours the following day to get it picked up. not contacted until 2:00 about problem. Cost me 4 hours the following day to get it picked up. More

Dealership went above and beyond on making things right. They not only repaired the rear washer functionality but found and repaired (and cleaned) excessive water in the back due to a pinched sunroof drain They not only repaired the rear washer functionality but found and repaired (and cleaned) excessive water in the back due to a pinched sunroof drain! It took Longer than expected but I was notified in advance of the purpose and reason. More

Luis helped with my 30k mile service and also a brake issue I was having. It turned out there was an issue with my brakes and it was covered under warranty. I took my car to Bill Kidd’s Volvo several tim issue I was having. It turned out there was an issue with my brakes and it was covered under warranty. I took my car to Bill Kidd’s Volvo several times and they would not resolve any of my issues without having to come back several times. I will continue to go to Annapolis Volvo for service. More

This was the most comfortable and easiest experience ever. Great vibe from everyone in the dealership. ever. Great vibe from everyone in the dealership. More

Very nice to work with. I had one problem and they solved it immediately. The service lady was excellent. it immediately. The service lady was excellent. More

The dealership personnel are always kind, helpful and respectful. The service department emailed me a contact name and number to contact if I had any questions about the service while my car was in the respectful. The service department emailed me a contact name and number to contact if I had any questions about the service while my car was in the shop. I appreciated that. More

Service department is lovely, however the issue in my brand new Volvo xc 90 2021 still persist. The engine light is back on 2 days later.... brand new Volvo xc 90 2021 still persist. The engine light is back on 2 days later.... More

The service was good and the staff helpful. car was cleaned very well upon pick up . cleaned very well upon pick up . More