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Volvo Cars Annapolis - Service Center

Annapolis, MD

4.7
1,341 Reviews

1,341 Reviews of Volvo Cars Annapolis - Service Center

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September 08, 2021

Everyone is always very helpful and friendly at the service center. Really in every department. Volvo for life customer and would definitely recommend to everyone I know More

by spaazz33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Clements, Luis Cabrera
September 08, 2021

Excellent customer service and team work demonstrated by the service team. Also I appreciated the loaner while my care was being serviced. Thank you all More

by wpoliansky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There was a young lady I forgot her name. She helped me when I first arrived while Walt was assisting another customer. Thank you, Walt Clements
September 03, 2021

It didn't resolve the "tire pressure" issue. After brining it in 2 more times, they finally fixed the issue. I was frustrated that it wasn't checked more thoroughly at the scheduled maintenance appoi More

by CAROLYN.SAMUEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Cabrera
September 02, 2021

The Service Dept employee Luis said he would take care of me after discussing my concerns and he was a man of his word. T More

by PKALNASY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Clements, Luis Cabrera
September 01, 2021

Generally, I find dealers find more problems than expected. Annapolis Volvo accurate and fair. I really appreciate to their attention to making my visit comfortable, with coffee, water, sodas and hea More

by Thaddeusinannapolis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Clements, Luis Cabrera
August 25, 2021

Another tremendous service experience from Walt and his team to quickly solve a check engine light and pull a nail out of a leaking tire! More

by KP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Clements
August 19, 2021

Great service and very friendly staff. The work required on my Volvo was complicated and lengthy, but the loaner that I got made up for it. It was great! More

by MFDSWED2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Clements, Luis Cabrera
August 11, 2021

Walt and Mark are always top notch professionals! I’ve been a sales/service customer for 7 years now and have recommended them to others. More

by liljet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Clements
August 10, 2021

My warranty work -- replacing a battery with a bad cell -- was handled quickly and professionally. I especially appreciate that the service department is open on Saturday which, in this case, allowed me t More

by jbutler8
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Walt Clements
August 10, 2021

I have been a customer at Annapolis Volvo for more than 25 years and service has always been more than satisfactory. For the past several years, Luis Cabrera has managed my service needs and he has been e More

by jjanmus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cabrera
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