Volvo Cars Annapolis - Service Center

Miguel was AMAZING!! After being turned down time and time again, he worked hard and was able to get me approved for an amazing car!! Not the one I was originally looking at - one BETTER! He was super ef time again, he worked hard and was able to get me approved for an amazing car!! Not the one I was originally looking at - one BETTER! He was super efficient, and nice! I had 4 kids with me & he had everything done and ready for me to sign when I walked in!! Such an amazing and wonderful experience! Thank you so much Miguel! More

I have been using annapolis volvo for over 30 years they are by far outstanding from the service dept,sales dept parts dept etc i am always impressed with them.This ia also a beautiful dealership i h are by far outstanding from the service dept,sales dept parts dept etc i am always impressed with them.This ia also a beautiful dealership i highly recommend them More

Very friendly, clean environment, and communication was great on everything from the time it would take, to the pricing. I would definitely recommend your dealership to all my friends and family great on everything from the time it would take, to the pricing. I would definitely recommend your dealership to all my friends and family More

I had my car serviced at this location for oil change, rotation, etc. Upon picking up my vehicle,I noticed they did not refill windshield fluid for rear window,which I requested each time whenever they se rotation, etc. Upon picking up my vehicle,I noticed they did not refill windshield fluid for rear window,which I requested each time whenever they service my vehicle , but never done. Whenever, I bring this concern to the Service Department they always claim they forgot to refill windshield fluid for the rear window. Also,I had my tires balanced/rotated;but they forgot to adjust air filtration in my car setting menu after this service;which is always done by the dealership after the above-mentioned service. Im very disappointed with the poor service at this location. More

Always efficient and effective. I'm not mechanical in the least and sure that some of the problems I present should be self evident. They always make me feel good. least and sure that some of the problems I present should be self evident. They always make me feel good. More

We have bought several Volvos from this dealership and always have them serviced here. We’re always confident that we’ll be happy with the purchase and the service. always have them serviced here. We’re always confident that we’ll be happy with the purchase and the service. More

Walt, service manager, made me feel appreciated and took care of my car and me even with the problems of a power outage after a bad storm care of my car and me even with the problems of a power outage after a bad storm More

Service is always customer oriented. Service personnel are friendly and knowledgeable. Service is excellent and questions are always treated with respect. Having cars serviced is always a pleasure. are friendly and knowledgeable. Service is excellent and questions are always treated with respect. Having cars serviced is always a pleasure. More

Paid 500 percent mark-up for bulb that didn't work. Couldn't return it because it had already been "installed". Was forced to pay almost $200 for unnecessary "diagnostic test" because I was informed ea Couldn't return it because it had already been "installed". Was forced to pay almost $200 for unnecessary "diagnostic test" because I was informed earlier that they looked at the issue before the test was done. Typical rip-off. I have worked in a car dealership before and should have known better. Manager has terrible customer service skills. Will never use this dealership. More

Everything was ready when I arrived for my appointment. The service department was able to answer all of my concerns. Luis was my contact and he was friendly, courteous and helpful. The car was ready withi The service department was able to answer all of my concerns. Luis was my contact and he was friendly, courteous and helpful. The car was ready within a reasonable length of time and I was completely satisfied. More