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Volvo Cars Annapolis - Service Center

Annapolis, MD

4.7
1,333 Reviews

1,333 Reviews of Volvo Cars Annapolis - Service Center

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June 05, 2021

Very professional and knowledgeable. Wish he is available each time we need service. Good, good, good good good good. Twenty words is too much thanks More

by GRACETANG888
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis Cabrera
June 04, 2021

Had my wheels fixed by Mike from wheel guys.He did an excellent job,the wheels look like new again Thanks again to Devin Anderson More

by HARVEE1027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walt Clements, Luis Cabrera
May 25, 2021

Unsatisfactory- Walt disappeared each time I arrived. It took two weeks to tell me what should have been discovered the first time it was there. More

by kkarlyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Walt Clements
May 20, 2021

Just took it for a minor software problem - they went right to it and identified and fixed the issue. Very professional and courteous, they sounded as though they really cared about the problem. Five sta More

by wareagle6rmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Clements
May 10, 2021

This was the first service. Appointment was easy to schedule and car was completed when promised. I was kind of expecting a quick vacuum and wash. Another Volvo dealer I used always did this with servi More

by CURTIS.HALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kvichak, Vito Vita, Tony Kim
May 08, 2021

Nicole was wonderful courteous and has very good customer service. As well as the young man you delivered my car when I was leaving sorry don’t know is name. More

by SHARKGIRL26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I believe Nicole in service
May 07, 2021

The service was excellent and timely. The team diagnosed a problem and my car is running better. The waiting area is clean and well-kept, making for a comfortable environment while I waited. More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
May 05, 2021

Walt and his crew have kept both of my volvos going for over 25 years at a reasonable cost. i appreciate it that they can service my vehicles while I wait. More

by WEHANDJEH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Clements
May 02, 2021

Service at Annapolis Volvo ROCKS! Cars are delivered in great shape and the people are terrific! The service managers let you know what else may be occurring down the road so you can prepare. Great job! More

by mcerza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Clements, Luis Cabrera
May 02, 2021

Luis was very helpful and got me in a shuttle to my house while I waited for the work to be done. When I got back the car was clean and the work completed. More

by george.klug
Recommend Dealer
Yes
Employees Worked With
Luis Cabrera
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