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Volvo Cars Annapolis - Service Center

Annapolis, MD

4.7
1,341 Reviews

1,341 Reviews of Volvo Cars Annapolis - Service Center

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May 25, 2021

Unsatisfactory- Walt disappeared each time I arrived. It took two weeks to tell me what should have been discovered the first time it was there. More

by kkarlyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Walt Clements
May 20, 2021

Just took it for a minor software problem - they went right to it and identified and fixed the issue. Very professional and courteous, they sounded as though they really cared about the problem. Five sta More

by wareagle6rmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Clements
May 10, 2021

This was the first service. Appointment was easy to schedule and car was completed when promised. I was kind of expecting a quick vacuum and wash. Another Volvo dealer I used always did this with servi More

by CURTIS.HALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kvichak, Vito Vita, Tony Kim
May 08, 2021

Nicole was wonderful courteous and has very good customer service. As well as the young man you delivered my car when I was leaving sorry don’t know is name. More

by SHARKGIRL26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I believe Nicole in service
May 07, 2021

The service was excellent and timely. The team diagnosed a problem and my car is running better. The waiting area is clean and well-kept, making for a comfortable environment while I waited. More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
May 05, 2021

Walt and his crew have kept both of my volvos going for over 25 years at a reasonable cost. i appreciate it that they can service my vehicles while I wait. More

by WEHANDJEH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Clements
May 02, 2021

Luis was very helpful and got me in a shuttle to my house while I waited for the work to be done. When I got back the car was clean and the work completed. More

by george.klug
Recommend Dealer
Yes
Employees Worked With
Luis Cabrera
May 02, 2021

Service at Annapolis Volvo ROCKS! Cars are delivered in great shape and the people are terrific! The service managers let you know what else may be occurring down the road so you can prepare. Great job! More

by mcerza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Clements, Luis Cabrera
April 22, 2021

The problem with my car was addressed and everyone was extremely helpful. I have used this service department for over ten years and always have been very pleased with their work. More

by mmullen5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cabrera
April 19, 2021

This dealership is amazing,we only use them to service our vehicles because the work is always done right the first time and everyone there is always so polite and helpful they will always be highy rec More

by Ted Cavey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Clements, Luis Cabrera
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