Volvo Cars Annapolis - Service Center

I was not helped right away and told my car issue wasn’t urgent. I was transferred several times and sent to Walt’s voicemail. My car was not fixed for 2+ weeks. Little to no explanation each time I was con urgent. I was transferred several times and sent to Walt’s voicemail. My car was not fixed for 2+ weeks. Little to no explanation each time I was contacted. I wanted to trade my car in for an XC90 but I will be taking my business back to Bethesda. More

I took my 2017 XC90 in for AC maintenance. It was blowing hot air and it turns out it needed Freon at 51K miles. I am not sure why I have so many issues with this year vehicle but the service depart blowing hot air and it turns out it needed Freon at 51K miles. I am not sure why I have so many issues with this year vehicle but the service department took care of my car and now I have AC again. More

They were friendly, on time, and had very little wait time! Makes it worth the 2 hour drive I make to go back to this dealership. time! Makes it worth the 2 hour drive I make to go back to this dealership. More

Appreciate the valet service as the dealership is quite a distance away and I'm a caretaker for a family member. This option helps greatly, especially for warranty and recall services. distance away and I'm a caretaker for a family member. This option helps greatly, especially for warranty and recall services. More

I am happy with the service I received. They found the problem and it didn't cost a fortune. The wait time was reasonable, too. problem and it didn't cost a fortune. The wait time was reasonable, too. More

I received great customer service, very informative, friendly and everything was on schedule! I am glad my issue was fixed in a timely and professional manner! friendly and everything was on schedule! I am glad my issue was fixed in a timely and professional manner! More

Volvo Cars Annapolis has been excellent to work with over many years. We have purchased four Volvos through them and have NEVER had a complaint with their service. We highly recommend them. many years. We have purchased four Volvos through them and have NEVER had a complaint with their service. We highly recommend them. More

Walt, my service advisor, was very attentive to my situation and followed up to make sure my service was performed in a timely manner. The technician did a great job also. situation and followed up to make sure my service was performed in a timely manner. The technician did a great job also. More

No problem getting service here! They were friendly, professional and prompt in working on my Volvo and getting it back to me. Not that getting work done on a vehicle is great it was at least painless! professional and prompt in working on my Volvo and getting it back to me. Not that getting work done on a vehicle is great it was at least painless! More

Service was fast and efficient. I will be returning to look at their inventory for future purchases. My service rep was nice and my loaner was clean. look at their inventory for future purchases. My service rep was nice and my loaner was clean. More