Volvo Cars Annapolis - Service Center
Annapolis, MD
1,333 Reviews of Volvo Cars Annapolis - Service Center
I always have a good experience with the staff. Very knowledgeable, helpful and patient with my questions. Will continue to use this department and recommend it to family and friends. knowledgeable, helpful and patient with my questions. Will continue to use this department and recommend it to family and friends. More
Efficient, courteous and professional. Easy to schedule online, great lounge, and fairly priced. I've owned a lot of cars- this is as good as it gets. They make getting your Volvo serviced easy! online, great lounge, and fairly priced. I've owned a lot of cars- this is as good as it gets. They make getting your Volvo serviced easy! More
I had my serviced for a recall and oil change. I was charged $150 + dollars. Service guy stated they do not give Militarily or Police Discounts. I have been to other volvo dealerships that do offer Mil charged $150 + dollars. Service guy stated they do not give Militarily or Police Discounts. I have been to other volvo dealerships that do offer Militarily and Police Discounts. Your shop is very close to a Navy base and you don't offer any discounts. I will take my vehicle somewhere else that offers Militarily or Police discounts in the future. More
Volvo once again provided superior service and customer satisfaction. My car was delivered on time and running great! The car was washed which is always nice. The cost of the repair did not overshoot th satisfaction. My car was delivered on time and running great! The car was washed which is always nice. The cost of the repair did not overshoot the estimate. More
All regular work plus recall work that was needed was done on a timely basis. My representative was friendly and efficient. Needed a new battery for my key which was provided at no cost. done on a timely basis. My representative was friendly and efficient. Needed a new battery for my key which was provided at no cost. More
Excellent service. Performed on time with frequent updates from the service department during the day. Appreciated the loaner as well — it was a 2021 XC 60 and was good advertising! Nicole was excell updates from the service department during the day. Appreciated the loaner as well — it was a 2021 XC 60 and was good advertising! Nicole was excellent stepping in for Luis. More
Luis is always amazing! Great customer service, prompt and friendly. The follow up call from another staff member occurred a few days later. Everything is always explained to me and the repair service is and friendly. The follow up call from another staff member occurred a few days later. Everything is always explained to me and the repair service is impeccable. More
Wonderful, as always. Staff is very friendly, waiting area is very comfortable I appreciate the free wifi, and the private room for conversations Work finished in shorter tome than expected area is very comfortable I appreciate the free wifi, and the private room for conversations Work finished in shorter tome than expected More
Walter was very courteous and prompt. Made the whole experience easy. Service was done quickly and Walter was able to square me away with a rental despite an error in scheduling said I would be waiting experience easy. Service was done quickly and Walter was able to square me away with a rental despite an error in scheduling said I would be waiting for service. Overall a great experience. More
Great service as always. Luis is excellent as he checks in on you as your waiting to see if you need anything. Will be back for my next service at 50K! in on you as your waiting to see if you need anything. Will be back for my next service at 50K! More