Volvo Cars Annapolis - Service Center
Annapolis, MD
1,335 Reviews of Volvo Cars Annapolis - Service Center
Luis Cabrea and Walter Clements pervive was outstanding. Both greeted me with a smile and was very professional/detailed. They made my service appointment enjoyable. Both greeted me with a smile and was very professional/detailed. They made my service appointment enjoyable. More
Great service as always, they always go out of their way to make sure I get a loaner, which is so convenient, and they never try to do unnecessary work. I’m very happy with Annapolis Volvo for service. to make sure I get a loaner, which is so convenient, and they never try to do unnecessary work. I’m very happy with Annapolis Volvo for service. More
We were greeted with a very polite and knowledgeable service person. He informed us about what service was going to be performed and how long it would take to be completed. service person. He informed us about what service was going to be performed and how long it would take to be completed. More
Always courteous, professional, and knowledgeable. Repairs have always been completed the first time. I’ve never had to take the car back for follow up. Repairs have always been completed the first time. I’ve never had to take the car back for follow up. More
Welcoming, professional, clean service.The service person immediately welcomed me and indicated the service and anticipated wait time. The service person kept me informed and let me know how much longer befo immediately welcomed me and indicated the service and anticipated wait time. The service person kept me informed and let me know how much longer before my car would be ready. Thanks for the complimentary wash. More
Brought my XC-90 in for the 20K service and to have a trailer hitch installed. When setting this appointment I made sure the trailer hitch kit was available (the parts department assured me it was). Drop trailer hitch installed. When setting this appointment I made sure the trailer hitch kit was available (the parts department assured me it was). Dropped the car off on Sunday. I called early afternoon on Monday to check on the progress. A young lady said she would check and "call me right back".....but she did not call. Later the first day I called again and left a voicemail for Walt to call with a status.....but got no call back. Early afternoon on the second day Walt called to say the parts kit for the trailer hitch was incomplete and the earliest they could get the parts was a month. Needless to say I was not impressed with this service. More
Handled us with extreme professionalism. Great service and very quick turn around. It’s a long drive for me, but it’s worth it when the service is good. and very quick turn around. It’s a long drive for me, but it’s worth it when the service is good. More
Always the best! Efficient, organized, helpful! Everyone was great - the lady at the parts department, Luis, Walt, Corey and the guy who installed roof box. was great - the lady at the parts department, Luis, Walt, Corey and the guy who installed roof box. More
On Time, Thank You Volvo took me on time and did the work in the estimated time, which is most helpful to me, as I live an hour and a half away and have to wait for the Volvo took me on time and did the work in the estimated time, which is most helpful to me, as I live an hour and a half away and have to wait for the service to be completed. More
Always excellent service! The facility was clean and my car was wiped down when returned to me. Everyone is friendly and knowledgeable. Happy to deal with Annapolis Volvo! car was wiped down when returned to me. Everyone is friendly and knowledgeable. Happy to deal with Annapolis Volvo! More