Volvo Cars Annapolis - Service Center

Exceeded expectations In had a early am appointment to drop my car off and pick up a loaner. I got there a bit early and they didn’t blink. It took literally 10 minutes to In had a early am appointment to drop my car off and pick up a loaner. I got there a bit early and they didn’t blink. It took literally 10 minutes to be back on the road. I had the same experience when I came to pick up my car. They were all very pleasant and welcoming. I was very pleased with the experience. More

Always friendly and professional. All my services needs are always met and completed in the agreed timeframe. I will continue to have my vehicle serviced at this location. are always met and completed in the agreed timeframe. I will continue to have my vehicle serviced at this location. More

When I arrived the service advisor was nice and polite When I arrived the service advisor was nice and polite My car was in and out of service within an hour great dealership would recommend it to friend When I arrived the service advisor was nice and polite My car was in and out of service within an hour great dealership would recommend it to friends More

Great! Everyone kind and helpful ! Even though there was a glitch with online sign up, my car was serviced promptly! And the young man who picked up and delivered the car was courteous and friendly. a glitch with online sign up, my car was serviced promptly! And the young man who picked up and delivered the car was courteous and friendly. More

Good service but no answer when I called on occasions Generally the service was acceptable, but when I called to make a service appointment and to check the status of my car, I'd get the voicemail and no Generally the service was acceptable, but when I called to make a service appointment and to check the status of my car, I'd get the voicemail and no one would call me back. I had to call back repeatedly to get someone to talk with. This non-responsiveness could use improvement for sure. More

Service The service department was very professional and easy to deal with. Walt was very professional. Walt was very professional. Walt was very professio The service department was very professional and easy to deal with. Walt was very professional. Walt was very professional. Walt was very professional. Walt was very professional. More

Polestar tune went well Walt did great job with the Polestar software tune. Also got a key fob working again. And replaced a seat belt tentioner that was not working correctl Walt did great job with the Polestar software tune. Also got a key fob working again. And replaced a seat belt tentioner that was not working correctly. More

Efficient and courteous service It was easy to get routine service plus a required software update. My car was serviced At the time it had been scheduled, and my wait time was as ex It was easy to get routine service plus a required software update. My car was serviced At the time it had been scheduled, and my wait time was as expected. More

Walt is there always to greet you on check in and to you informed with updates. I always choose to stay on the premises while my car is be serviced because it is comfortable and welcoming. informed with updates. I always choose to stay on the premises while my car is be serviced because it is comfortable and welcoming. More

Window re-seal The drivers side window needed a re-calibration. It wasn't going up all the way, and highway noise was entering the vehicle. The repair was made and The drivers side window needed a re-calibration. It wasn't going up all the way, and highway noise was entering the vehicle. The repair was made and everything is excellent. Great Job Volvo! More