Volvo Cars Arrowhead

We arrived on a blistering hot day without a reservation but no air conditioning. Tyler took these two exhausted people under his wing and had it fixed in less than the promised time. but no air conditioning. Tyler took these two exhausted people under his wing and had it fixed in less than the promised time. More

I was reluctant in the beginning because of a previous horrendous experience (while in the Sanderson Ford building), but this time I feel everyone did a superior job. Brian went above and beyond to help horrendous experience (while in the Sanderson Ford building), but this time I feel everyone did a superior job. Brian went above and beyond to help me find an item that I might have left in the loaner vehicle. The service was great and everyone involved was wonderful. The cost, although expensive, were comparable to what repairs were required. More

I am glad Brian Lawrence is back. As always, service was very good, took a little long than I expected. Car wash service was awesome! Tyler was extremely friendly too. very good, took a little long than I expected. Car wash service was awesome! Tyler was extremely friendly too. More

I had an excellent car service experience on my trip to see Jake Johnson at the Volvo of Phoenix service station. Jake kept me informed of what was going on as it happened and the car was delivered in im see Jake Johnson at the Volvo of Phoenix service station. Jake kept me informed of what was going on as it happened and the car was delivered in immaculate condition. much better than I could have done. Generally a very pleasant experience. Jack More

Excellent shop analysis led to top quality service. Jake kept in contact and took care of the car. The repairs were completed within the estimate. kept in contact and took care of the car. The repairs were completed within the estimate. More

The experience was as painless as possible. he service representative was prompt and quickly processed the service request. The waiting area was comfortable and coffee and snacks were provided. The serv representative was prompt and quickly processed the service request. The waiting area was comfortable and coffee and snacks were provided. The service was completed in a reasonable time (90 minutes). The price of the service was reasonable and check out was quickly completed and I was on my way. More

I have loved Volvo's for 30 years ! I have always been pleased w/the service I have been given at each Volvo dealership. Volvo of Phoenix is an excellent dealership both in service and employee sati been pleased w/the service I have been given at each Volvo dealership. Volvo of Phoenix is an excellent dealership both in service and employee satisfaction. More

Pleased with experience. Service agent pleasant, respectful and kept us informed. We have been happy with t he new location, although due to construction was a bit harder to navigate getting in this respectful and kept us informed. We have been happy with t he new location, although due to construction was a bit harder to navigate getting in this time. More

All my autistic son wanted for his 21st birthday was to All my autistic son wanted for his 21st birthday was to visit some auto dealers. This was our first stop of five, and it was by far our best experie All my autistic son wanted for his 21st birthday was to visit some auto dealers. This was our first stop of five, and it was by far our best experience. Even though Otis knew we weren't in the market for a car, he took the time to show my son every model he was interested in. He answered all his questions and then gave him brochures for each model. After that he introduced us to Brent Adkisson, Executive Manager, who was just as nice. When he found out it was my son's birthday, he gave him a Volvo cloth shopping bag and a Volvo drinking glass. If I was looking to buy a Volvo, I'd definitely want to work with these gentlemen. More

This is by far the best maintenance experience I ever had. Great dicision to move from North Scottsdale via Sanderson to finally find the right dealership. Consistently friendly, helpful and on time (and had. Great dicision to move from North Scottsdale via Sanderson to finally find the right dealership. Consistently friendly, helpful and on time (and I drive Volvo for the past 8 years). Jake is an asset! More