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Volvo Cars Arrowhead
Glendale, AZ
353 Reviews
Conveniently located off of Loop 101 at Union Hills Drive in Glendale, Volvo Cars Arrowhead is the premier Volvo dealership in the Phoenix Valley. When making such an important purchase, it is essential to shop with a reputable dealer that puts the customer's needs above all else. Our Volvo dealership in Phoenix is staffed with sales and service professionals who truly care about your car-buying and ownership experience. Our associates have the knowledge and expertise to help you find a vehicle that perfectly suits your lifestyle and budget. And we don't stop there, you can always expect top-of-the-line car repair in Phoenix at our state-of-the-art service center.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 353 reviews
July 07, 2012
I never thought I'd be recommending a car dealership, but Volvo of Phoenix is great. I was pleasantly surprised when I arrived at the dealership to find that they did not utilize high-pressure sales (someth Volvo of Phoenix is great. I was pleasantly surprised when I arrived at the dealership to find that they did not utilize high-pressure sales (something I had encountered at many other dealerships in the Valley). I actually enjoyed my car-buying experience! My mom was so impressed that, the day after I bought my new Volvo, she also bought one from Volvo of Phoenix. We both love our cars! I would highly recommend this dealership, Nathan Smith, and Brent!! More
by RChancellor
Employees Worked With
Nathan Smith and Brent
June 28, 2012
I brought my 2008 Volvo S60 in to Volvo of Phoenix for an oil change with a coupon for $32.95. They did a courtesy check and said I also needed: upper engine mount ($240), front strut mounts ($450), coolant oil change with a coupon for $32.95. They did a courtesy check and said I also needed: upper engine mount ($240), front strut mounts ($450), coolant fluid exchange ($140), and rear brake pads (no price given). I declined the extra service and when I went to pay for the oil change, they "accidentally" forgot to apply the coupon. Then they "couldn't find it" and said I would have to pay for an extra quart of oil (specs say 5.8 qts and they claimed coupon would only cover 5 qts.) Specs recommend 10W40 motor oil, they only put in 5W30. Found it incredibly poor customer service, especially considering they were trying to sell me on $1000 of unexpected service! I went to Shadow Mountain Auto Service at 32nd ST. and Shea in Phoenix for an independent 2nd opinion. The only thing I needed was a coolant flush which I had them do for $96. Shadow Mountain Auto Service said Volvo of Phoenix was outright lying to me. Shadow Mountain Auto had no motivation to lie. They would have received my business and done it for less. I also spent 1 1/2 hours with a salesman at Volvo of Phoenix to get a price on a new S60 for European Delivery on short notice. 2 days later and I still haven't received a price, though he just called to say "they hadn't forgotten me"! What terrible customer service! Volvo of Phoenix is a new, dishonest dealership that tries to sell unnecessary service, cuts corners, and has terrible customer service. Too bad because Volvo is a good product. I had only positive experiences with Sanderson Volvo so it is a shame that Volvo of Phoenix lacks the same integrity and customer care. Beware! More
by pmliu
Employees Worked With
Steve, Nathan
June 22, 2012
Aaron Stowers in finance never gave up to give us the best deal and he saved us 12,000 dollars in interest and a 100 dollars a month. i would recommend this place to all !!!!!!! best deal and he saved us 12,000 dollars in interest and a 100 dollars a month. i would recommend this place to all !!!!!!! More
by meridius08
Employees Worked With
Aaron Stowers
