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Volvo Cars Bellevue
Bellevue, WA
324 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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324 Reviews of Volvo Cars Bellevue
March 05, 2024
Great experience. Arrived late Saturday afternoon. Very busy when I arrived everyone worked well as a team to complete my auto purchase in a concise amount of time. As Arrived late Saturday afternoon. Very busy when I arrived everyone worked well as a team to complete my auto purchase in a concise amount of time. Ashley M. my salesperson was Awesome! More
by bmorck
Employees Worked With
Ashley M.
October 06, 2023
TERRIBLE! They had the vehicle I was looking for. I scheduled an appointment and let them know I was a serious buyer a week in advance. The sales person stood They had the vehicle I was looking for. I scheduled an appointment and let them know I was a serious buyer a week in advance. The sales person stood me up on the appointment and it went downhill from there. All kinds of hidden fees during the transaction that they like to charge. Stephanie who handles the paperwork has very limited experience and the customer service all around is just awful. I paid cash for the vehicle and it took over three hours just to get it signed. Now three weeks later I still cannot get the title and proper paperwork from them to even register my vehicle with the DMV. Arie the sales manager will not even return a phone call to let me know what the status is with the title. Such a simple transaction and they make it miserable with there incompetents. This is how they treat cash buyers. Stay away from them and there other dealership in Wilsonville Oregon. More
by J Clark
Employees Worked With
Adam, Stephanie Chung and Arie
August 03, 2023
Absolutely awful. They are incompetent and simply skip much of what they are charging for. They destroyed our car. They skipped the oil change and the car ran out of o They are incompetent and simply skip much of what they are charging for. They destroyed our car. They skipped the oil change and the car ran out of oil on a mountain pass. It was a terrifying experience. These people are going to kill somebody with their negligence. More
by Lynne
Employees Worked With
Al
July 13, 2023
Terrible customer service - AWFUL. I tried to purchase a car from them and as I was signing the paperwork the manager came in to raise the price by 2k. Took the car I bought from anoth I tried to purchase a car from them and as I was signing the paperwork the manager came in to raise the price by 2k. Took the car I bought from another Volvo dealer in and I sat for 5 hours to leave without my car being fixed. I called back when I realized the problem persisted and they never called me back. More
by Tavares
Employees Worked With
Several of them.
July 12, 2023
Love the car, service is well, non existent. Service area like 3rd world country, I was abandoned in the waiting area, while being handed off to a different person who didn't know for 1 hour an Service area like 3rd world country, I was abandoned in the waiting area, while being handed off to a different person who didn't know for 1 hour and 15 minutes. A large TV screen, newspapers and magazines on the floor, couple of chairs. Today I turned up for my appointment for 30,000mile service, they told me they were overwhelmed, that it would take possibly a couple of days and they recommended I reschedule 30 days down the road and could not assure me it would not happen all over again. AWFUL AWFUL SERVICE, AVOID AT ALL COST, SEE AN INDE[PENDENT that is what I will be doing. More
by LGY
Employees Worked With
unknown
