Volvo Cars Bellevue

Misogynists. I purchased a Volvo in December 2016 from a different Volvo dealer. A few months later, I had to take it in to AutoNation Bellevue due to warranty i I purchased a Volvo in December 2016 from a different Volvo dealer. A few months later, I had to take it in to AutoNation Bellevue due to warranty issues because I moved back to Washington. It was a horrific experience and the misogynistic employees (several men, not just one), brought me to tears. I ended up having to call Volvo Corporate and they were on the phone when some of the disgusting treatment occurred. Even the one female employee who was working there at the time commented on how I was treated. Ironically, I went onto Edmunds.com earlier today to purchase a new Audi and received a response from Audi Bellevue. In the email response, I noticed that this was AutoNation of Bellevue. Please don’t support businesses that are verbally abusive to women and treat them as inferior human beings. More

Sexist sales management. Don’t treat women with respect. If your a woman especially do not come to this dealership. They treat women as if I did not understand finance. They spoke down to me and I was offen If your a woman especially do not come to this dealership. They treat women as if I did not understand finance. They spoke down to me and I was offended by their negative sales pressure. They do not tell the truth about used vehicle histories. More

Disappointed This dealership was rude to my wife and talked down to her o front of my children. The sales managers are not helpful. Do not recommend this Volvo of This dealership was rude to my wife and talked down to her o front of my children. The sales managers are not helpful. Do not recommend this Volvo of Bellevue. More

Repeat customer We purchased previously from Barrier (Saab, Audi & Volvo) so I was concerned when Autonation took over. Alfredo was was patient & thorough in explaini We purchased previously from Barrier (Saab, Audi & Volvo) so I was concerned when Autonation took over. Alfredo was was patient & thorough in explaining my options - he didn't have to sell me the car, he needed to sell me the deal. A pleasure to work with him. One star deducted because the finance guy was rushed, and because the GM didn't respond to email inquiry. More

RIp Off Went in to buy an SUV. Worked out a good price. Was using my nissan pathfinder as a trade in. Also my xj12 jaguar. They offered me 200.00 for the n Went in to buy an SUV. Worked out a good price. Was using my nissan pathfinder as a trade in. Also my xj12 jaguar. They offered me 200.00 for the nissan and 300.00 for the jaguar. I drove them both in , they are in good running condition. Drove them both home and left the new Volvo there. Will not be buying a car there ever. More

Got all the paperwork done efficiently The entire Volvo crew worked together to get me out of the door as fast and smoothly as possible answered all my questions very clearly Great help! The entire Volvo crew worked together to get me out of the door as fast and smoothly as possible answered all my questions very clearly Great help! More

Great personalized service My experience overall was great. The process from the moment I walked into the dealership to the moment I walked with my brand new car was a bit lengt My experience overall was great. The process from the moment I walked into the dealership to the moment I walked with my brand new car was a bit lengthy, but every person involved was very helpful and cordial. More

Horrible overall experience Our family has purchased Volvo's from this dealer in the past when it was barrier Volvo, and its sad to see how much it has changed. We recently tried Our family has purchased Volvo's from this dealer in the past when it was barrier Volvo, and its sad to see how much it has changed. We recently tried to purchase a car from them but never had a single person from their sales department call us. The only time we heard any news on the deal we tried to work was during one of the three times we reached out!! We even put in an offer on a vehicle, were told they would run it by their manager and get back to us (as we had to go), then two days later not hearing anything I went in and talked to the manager who said they wouldn't budge at all on price! What a waist of my family's time! We went to Bob Byer Volvo and found a much better deal at a much better price and the experience was actually enjoyable! I would avoid AutoNation at all costs! More

Outstanding, great job. Thanks Outstanding is the best way to describe the service I received from Cody in the sales team to James in finance. They have definitely got all my future Outstanding is the best way to describe the service I received from Cody in the sales team to James in finance. They have definitely got all my future business and I would recommend them to everyone I know. Although I will be the first to admit that the sales guy that I initially got in touch with almost put me off going there all together. I had spent a long time searching for the car I wanted through many different dealers, I found one at Autonation Volvo, reached out to them through the online chat feature, a sales man emailed me and told me the vehicle was in the shop for receiving inspection and wouldn't be available for viewing for a couple of days and asked him to let me know as soon as it was ready. Anyway a few days past and I called the branch (spoke with Cody in Sales) to find the status of the vehicle, only to be informed that someone had put a reserve on the it and since purchased. I was very frustrated to say the least, the sales guy I spoke with initially never told me about this "reserve feature" or that the vehice had been sold. At this point I was not going to give Autonation my business. A couple of weeks past and they had another vehicle in that was really nice, I reluctantly reached out to Cody (second sales guy, the really helpful one) and expressed my interest he explained the reserve feature, which I promptly did as to not miss out a second time. Drove the car and loved it. Now comes the fun finance part, we all love the hours sat in the dealers going over this part don't we. So I explained what I was looking to pay, Cody came back with numbers that scared me and honestly weren't going to work for me. Then came the inevitable meeting with the finance manager (James), he was great, no pressure got me numbers I was really happy with and worked for my budget. Drove the car home within 4 hours of arriving there, complete with a full tank of gas. Within a couple of days I had some issues with the car, the car was sold "AS IS" no warranty, but they had me take to the BMW dealership. Honestly to my shock they fixed everything without any questions. They got me a rental car and even detailed my car and refilled the gas tank again. In short, if you are looking to buy a car, new or used, go to Autonation Volvo, ask for Cody and get James to do the numbers. No pain, no drama, no pressure, just genuine nice people that actually care about the customer. They can even get you a car from the other local Autonation dealers. Brilliant, thank you so much for this great experience. More

Misrepresented or "forgot" packages of used vehicle Dealer mispresented installed packages of used vehicle, listing packages that were (on closer) inspection simply not installed. They used those quasi- Dealer mispresented installed packages of used vehicle, listing packages that were (on closer) inspection simply not installed. They used those quasi-installed packages to price their vehicle and negotiate it's sales price. At best, that shows an ineptitude and carelessness towards their product. At worst, it's simply fraudulent. Be very, very, VERY, VERY careful if you are buying a vehicle from them over the internet. And if you're buying a car from them in person, don't bother. Volvos aren't really a luxury brand any more, and dealerships like this are a big, big reason -- it is quite simply a dump. If you are still set on a Volvo because of it's vaunted safety and in spite of their boring handling and tired technology packages, seek out other dealers in the Seattle area. Or do yourself a favor and just run away as fast as you can. More