Volvo Cars Bridgewater

Great Customer Service by Ben We were researching online to try to figure out which model of Volvo would be best for us and connected with Ben Evans, Ben was very helpful in answe We were researching online to try to figure out which model of Volvo would be best for us and connected with Ben Evans, Ben was very helpful in answering our questions and located the car we decided we wanted (a 2016 S60 Inscription Platinum) at a sister dealership, He was going to have the car transported to his dealership in Somerville, but, at our request, he had the car moved to Edison instead, where it was more convenient for us to go to see it. We dealt with another person when we visited that dealership. We did not realize it at the time, but Ben's accommodating our request to see the car at another dealership may have meant that Ben did not get any credit for the sale, which we made at the sister agency. Ben nevertheless did not hesitate to provide this service to us. Great customer service by Ben! More

The and accommodating salesman most helpful with all paperwork and hand controls installed. Explained all about car's features - including registration and new plates for handic most helpful with all paperwork and hand controls installed. Explained all about car's features - including registration and new plates for handicap Traveled early in morning to Drivemaster Controls in NJ More

The best car buying experience I've ever had! From the moment we began this process, it was the most enjoyable experience both my husband and I have ever had. I never felt pressured to buy a car From the moment we began this process, it was the most enjoyable experience both my husband and I have ever had. I never felt pressured to buy a car and through each step, everything was fully explained and transparent. Dominick was a pleasure to work with. His thoughtfulness and thoroughness are unparalleled. He did a wonderful job explaining everything about my car. Steve also was excellent to work with. His humor and overall demeanor continued to make this experience one I will tell all my friends and family about. More

The very best buying experience. We drove over 200 miles to buy a car through the Costco Auto buying program at Bridgewater Volvo. We were able to work through most of the paperwo We drove over 200 miles to buy a car through the Costco Auto buying program at Bridgewater Volvo. We were able to work through most of the paperwork online or by phone. On delivery day we arrived and we're greated by a number of very friendly staff, a nice gift, and had very knowledgeable transition. The staff worked well past closing time to answer our questions. I had one final question after I arrived back home and I sent a text message to Dominick and he replied in short order as well as followed up with us again on Sunday - his day off. The experience was wonderful and we were lucky to have met the entire Bridgewater Volvo team. More

Service dept They did my 30, service called to have 40, done and now they say that was done at 30, so what is the reason you get 30 down at 30 give 40 done at 40 They did my 30, service called to have 40, done and now they say that was done at 30, so what is the reason you get 30 down at 30 give 40 done at 40 not 40 done at 30 now they want to do a 50 at 40 going thru Volvo now guy in the service department is very rude and I even have an extended warranty on my car talk to two different people and they came out with two different stories when I was there for 30 they wouldn't give me wiper blades because they said oh no you can't have them till 40,000 now the story has all changed Would not trust them for nothing anymore after the different stories I've been toldwhy would you do 30,000 40,000 together 30,000 miles what would be the reason going through valve on filing a complaint would not take my car back there hey would not even at 30,000 rotate my tires they want to charge me spent $30,000 and they can't rotate your tires or do a 40,000 mile service More

It was really quite wonderful! I came armed with piles of research ready for battle and soon realized there was no need. Dominick made it a pleasure. He immediately greeted us wit I came armed with piles of research ready for battle and soon realized there was no need. Dominick made it a pleasure. He immediately greeted us with his warm and friendly manner. I'm a Volvo person, have been since the early 80's, Dominick is now our go to guy!! I am spreading the word! We were helped with financing by Steve Dolly, also a very positive experience. I have had to use the service department as well and they were beyond excellent. I hope I'm getting his name right, I think it's Nonu, was professional and friendly. I love Bridgwater Volvo! More

Great Car, Great Dealer I just purchased a 2014 XC90 from Bridgewater Volvo for my family and must say that the entire process was a pleasant experience, unlike previous purc I just purchased a 2014 XC90 from Bridgewater Volvo for my family and must say that the entire process was a pleasant experience, unlike previous purchases from other dealers. Dominick DiFalco handled our purchase with professionalism, expertise and zero sales pressure every step of the way. He was able to answer every question about the vehicle and facilitate the purchase and delivery to make for a very enjoyable process with absolutely no inconveniences. I would highly recommend this dealer to anyone. We have had this car for 2 days now and love it, with absolutely no buyer's remorse. More

Love my new car The experience of buying a car at Bridgewater Volvo was not like any other car buying experience I've ever had. The level of personal service was gre The experience of buying a car at Bridgewater Volvo was not like any other car buying experience I've ever had. The level of personal service was great from each individual I spoke with through the entire process. Each person acted like they were personally selling me the car. The accommodations made for my time and availability were greatly appreciated. Dom was great. His level of attention to our wishes was outstanding and he made the process quick and convenient for us. As for the XC-90...Wow what a great vehicle. We're loving it!.. More

Excellent! We highly recommend Bridgewater Delearship!! We have leased cars in the past but we have never experience the treatment we had recently at Bridgewater Volvo. The whole process was made simple fro We have leased cars in the past but we have never experience the treatment we had recently at Bridgewater Volvo. The whole process was made simple from the minute we walked through the doors. Dominick Defalco made sure to answer all our questions. He made it clear that his support would not end after we walked out the door with our leased car. He was a pleasure to deal with. He even came on his day off to make sure we were getting everything we asked for with our newly leased XC90. He even presented us with gifts when we got the car. Dominick is a true professional! Our experience with Steve Dolly the finance manager was just as exceptional. He made sure not to oversell us on options that we would not need and the prices were very reasonable. The whole staff made us feel at home. I can't say enough about Bridgewater Volvo! Please don't look anywhere else if you are looking for a new Volvo. You won't regret it!. Regards, Jose and Christine Diaz . More

Great buying experience Really nice group of people to work with. Went in looking for a pre-owned S60 and they made the car buying experience extremely simple and stress-fre Really nice group of people to work with. Went in looking for a pre-owned S60 and they made the car buying experience extremely simple and stress-free. I would highly recommend anyone looking for a Volvo to go in and see them. More