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Volvo Cars Bridgewater

Somerville, NJ

4.7
1,121 Reviews

1028 US-22

Somerville, NJ

08876

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1,121 Reviews of Volvo Cars Bridgewater

April 15, 2021

Nice, quick and efficient correction of problems and a thorough inspection of car. Also a thorough explanation of other issues that should be addressed as soon as possible. More

by DPTOMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl, Jim Cole
Apr 15, 2021 -

Volvo Cars Bridgewater responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

April 14, 2021

Jim was friendly and was able to answer my questions thoroughly and professionally. Car was returned in very clean condition with a sticker reminder for next service. More

by Jvillama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Cole
Apr 15, 2021 -

Volvo Cars Bridgewater responded

It's great to hear that Jim was able to assist you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Volvo Cars Bridgewater!

April 14, 2021

I wasn’t impressed with the customer service. The sales manger and GSM on the day I came Couldn’t have been any more bothered by my presence. Finance manager hesitated to fix an error on the invoice. More

by Simone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Amato , Steve Dolly, Al Cologna, JP Asmar
Apr 14, 2021 -

Volvo Cars Bridgewater responded

Thank you for your feedback, Simone. Providing a positive experience is our top priority, and we’re sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it’s possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

April 12, 2021

Carl the service advisor was great I am very happy with the level of service that I received. Bridgewater Volvo is a awesome place to get service. More

by bmwman1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Cole
Apr 12, 2021 -

Volvo Cars Bridgewater responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Carl and the rest of our team, and we look forward to working with you again.

April 11, 2021

My car needed to be towed to Bridgewater Volvo. Carl fit me in and repairs were made quickly, the same day. Carl and everyone I've dealt with in the service department are terrific. More

by customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Durant
Apr 11, 2021 -

Volvo Cars Bridgewater responded

Thank you for the kind words for Carl and our service team. We appreciate your business and our team looks forward to serving you again soon!

April 06, 2021

They are quick to schedule you for service, short waiting time and check more than you came for, very accommodating and efficient and fast and clean. More

by Mennie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Cole
Apr 06, 2021 -

Volvo Cars Bridgewater responded

Thank you for choosing Volvo Cars Bridgewater, Mennie! Your feedback and rating mean a lot to us. We're glad we were able to help you out in a timely manner, and we look forward to seeing you again!

April 03, 2021

As always it is a pleasure dealing with Bridgewater Volvo. The staff was very responsive and accommodating. We will continue to use this dealership for our car needs. More

by grahamfambb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Dolly, Al Cologna, John Maxton
Apr 04, 2021 -

Volvo Cars Bridgewater responded

Thank you for choosing Volvo Cars Bridgewater, your feedback and rating mean a lot to us. We're glad John Steve and our team were able to help, and we hope to see you again!

April 01, 2021

I called for service at the last minute due to having to drive out of town and Carl was able to squeeze me in for an appointment the next day. The service was outstanding. More

by tmoore55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl, Jim Cole
Apr 01, 2021 -

Volvo Cars Bridgewater responded

Thank you for your business and this five-star review. We're happy to hear that Carl was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 01, 2021

I've always had a great experience with the Bridgewater Volvo service department. They are very easy to work with and I never worry about the quality of the maintenance. More

by RUTHANNKERR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl
Apr 01, 2021 -

Volvo Cars Bridgewater responded

Thank you for the kind words for our service department, Ruth! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

April 01, 2021

I have worked with both Nuno and Jim in service for years. The both of them have always been helpful, knowledgeable and always gives the best customer service. Thank you for your assistance. More

by JACKSONTOME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nuno, Jim Cole
Apr 01, 2021 -

Volvo Cars Bridgewater responded

Thank you so much for your excellent review, Jackson! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with both Nuno and Jim to be a positive one at Volvo Cars Bridgewater. Please don't hesitate to reach out if you need anything else. We're always happy to help!

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