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Volvo Cars Cape Cod

Hyannis, MA

Overview
Reviews
Vehicles
4.9
582 Reviews
Call Dealership (888) 815-2199
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270 North St

Hyannis, MA

02601

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Showing 582 reviews

January 21, 2023

very happy with the service and the video of the completion of service on my car. love the ease of this appointmemt. More

by BOBBIE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells, Andrew Smith, Rebekah Taber
Report | Print
Jan 23, 2023 -

Volvo Cars Cape Cod responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Bobbie, please let us know. Bryan Wells - Service Manager bwells@drivepremier.com

January 19, 2023

Great quick service - awesome job! The detailed video was a nice touch! Very happy with your fine work! More

by SAKWIETNIAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Reilly, Andrea Jones, Bryan Wells, Andrew Smith, Rebekah Taber
Report | Print
Jan 19, 2023 -

Volvo Cars Cape Cod responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volvo Cars Cape Cod. Bryan Wells - Sales Manager bwells@drivepremier.com

January 18, 2023

They are great but need loaners back. I spent $70 on Ubers for a warranty repair. Don’t let Covid and supply be an excuse. I think a loaner is a peel of being a Volvo owner. Luxury car an More

by NRADDEN97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Smith, Rebekah Taber
Report | Print
Jan 19, 2023 -

Volvo Cars Cape Cod responded

Providing a five srar experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Bryan Wells - Sales Manager bwells@drivepremier.com

Jan 19, 2023 -

Volvo Cars Cape Cod responded

Thank you for this feedback. We're very sorry to see that you didn't have a 5-star experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Bryan Wells - Sales Manager bwells@drivepremier.com

January 18, 2023

Recently purchased a used Volvo. Vehicle was priced right, sales rep and financial manager were easy to work with. More

by Jim Markham jute
Recommend Dealer
Yes
Employees Worked With
Jason, Christine Barboza
Report | Print
Jan 19, 2023 -

Volvo Cars Cape Cod responded

Thank you for choosing Volvo Cars Cape Cod. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Bryan Wells - Sales Manager bwells@drivepremier.com

January 18, 2023

The staff was extremely friendly & the work was completed in a very timely manner, overall we were very happy More

by MIKE.ROONEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Andrew Smith, Rebekah Taber
Report | Print
Jan 19, 2023 -

Volvo Cars Cape Cod responded

Thank you for choosing Volvo Cars Cape Cod. We truly appreciate your business and look forward to having you as one of our valued customers for many more years to come! Bryan Wells - Sales Manager bwells@drivepremier.com

January 17, 2023

Volvo was ready for me at our 9am reservation, did the necessary work and sent me a video of what saw under my car. Dry happy with Premier Volvo! More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells, Andrew Smith, Rebekah Taber
Report | Print
Jan 18, 2023 -

Volvo Cars Cape Cod responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Bill, and we are thrilled that you found your experience with us here at Volvo Cars Cape Cod to be a positive one. Please don't hesitate to reach out if you need anything else. Bryan Wells - Sales Manager bwells@drivepremier.com

January 17, 2023

Clean everyone ther is wiling to assist you! Very friendly family orientated. Answered all your questions. Returns calls promptly More

by Jscarpi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells, Andrew Smith, Rebekah Taber
Report | Print
Jan 18, 2023 -

Volvo Cars Cape Cod responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Wells - Sales Manager bwells@drivepremier.com

January 16, 2023

Andrea is always a professional when speaking with her - in person or on the phone. More

by Harriet.anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones
Report | Print
Jan 16, 2023 -

Volvo Cars Cape Cod responded

It's great to hear that Andrea was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volvo Cars Cape Cod! Bryan Wells - Sales Manager bwells@drivepremier.com

January 15, 2023

I was impressed when I received a video showing & explaining the issues to be dealt with in my Volvo. Rebekah kept me updated with phone calls. Her kind, friendly manner made me feel “in the loop” a More

by KSLAMSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah Taber
Report | Print
Jan 16, 2023 -

Volvo Cars Cape Cod responded

Thank you! Rebekah and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volvo Cars Cape Cod. Bryan Wells - Sales Manager bwells@drivepremier.com

January 14, 2023

They are very detail oriented and do their best for a positive experience. Thoughtful and attentive. More

by JIMBAKKER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Andrew Smith
Report | Print
Jan 16, 2023 -

Volvo Cars Cape Cod responded

Jim, Thanks for sharing about your experience with Volvo Cars Cape Cod. Andrea and Andrew appreciate your business and hope to see you again soon! Bryan Wells - Sales Manager bwells@drivepremier.com

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