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Volvo Cars Cape Cod

Hyannis, MA

4.9
584 Reviews
Premier Companies offers the friendly individualized attention of a local store with best-in-class service to deliver a vehicle purchasing experience that exceeds expectations. We have proudly been in the automotive business serving our communities for over 30 years. As part of our initiative to constantly improve customer service, we eliminated the hassle, pressure, and wasted time of the traditional vehicle purchasing experience by developing our Premier Promise - negotiation free, transparent, market-based value that you deserve without all the hassles that have occurred in the past. This seamless & transparent process ensures all of our customers receive the finest value - every customer the same way, every time! Our Premier Promise is to provide negotiation-free value on every vehicle based on current market conditions. We created the Premier Pure Promise because we believe that customers want a fast, fair, and simple way to acquire their vehicles. Premier Pure Promise is not a quick sale with limited time to buy, these values are available on all of our vehicles, twenty-four hours a day, seven days a week to provide you with a fast, fair, and simple vehicle purchasing experience. Our Sales Client Advisors are skilled to assist you in obtaining the vehicle that best ts your needs. At Premier Companies, our non-commissioned Sales Client Advisors are compensated based on your customer satisfaction. Meaning, we provide our clients with all the information necessary to make a good decision and we ask that they reward us with their business. Our long-term commitment starts with sales and continues throughout your automotive ownership experience.
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270 North St

Hyannis, MA

02601

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Showing 584 reviews

January 15, 2023

I was impressed when I received a video showing & explaining the issues to be dealt with in my Volvo. Rebekah kept me updated with phone calls. Her kind, friendly manner made me feel “in the loop” a More

by KSLAMSON
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Rebekah Taber
Jan 16, 2023 -

Volvo Cars Cape Cod responded

Thank you! Rebekah and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volvo Cars Cape Cod. Bryan Wells - Sales Manager bwells@drivepremier.com

January 14, 2023

They are very detail oriented and do their best for a positive experience. Thoughtful and attentive. More

by JIMBAKKER0
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Andrew Smith
Jan 16, 2023 -

Volvo Cars Cape Cod responded

Jim, Thanks for sharing about your experience with Volvo Cars Cape Cod. Andrea and Andrew appreciate your business and hope to see you again soon! Bryan Wells - Sales Manager bwells@drivepremier.com

January 14, 2023

my only issue I have auth Premier Volvo. is the amount if email reminders (5) I received for my service appointment. Just too many! More

by dickfed693
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells, Andrew Smith, Rebekah Taber
Jan 16, 2023 -

Volvo Cars Cape Cod responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volvo Cars Cape Cod, we look forward to having you as one of our valued customers for many more years to come! Bryan Wells - Sales Manager bwells@drivepremier.com

January 11, 2023

Pleasant and informative. The video was extremely helpful and clearly presented. Andrea answered all my questions at checkout. Thank you. More

by BUCKBATS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Andrew Smith
Jan 12, 2023 -

Volvo Cars Cape Cod responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Andrea met your expectations. Thank you again for choosing Volvo Cars Cape Cod, we look forward to having you as one of our valued customers for many more years to come! Bryan Wells - Sales Manager bwells@drivepremier.com

January 11, 2023

Sales and financial reps were top notch. Did not feel pressured at all. Very good experience. More

by Jim Markham jute
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason in sales 5 stars, Christine Barboza
Jan 12, 2023 -

Volvo Cars Cape Cod responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Harold Reilly - Sales Manager hreilly@drivepremier.com

December 19, 2022

Great service each time I have both my Volvo cars brought in! Customer service is excellent and polite! They make you feel at home. Highly recommend More

by mmcder21
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Andrea Jones
Dec 20, 2022 -

Volvo Cars Cape Cod responded

Thanks for taking the time to leave a great rating, Mmcder21. We are glad you're happy with our friendly customer service and hope to see you again at Volvo Cars Cape Cod.

December 09, 2022

As always, they fixed the issue with my Fiat in minimal time. Andrea is so accommodating More

by arch8
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells
Dec 10, 2022 -

Volvo Cars Cape Cod responded

We are pleased to learn that our team took care of your Fiat in an efficient, timely manner. We appreciate you choosing Volvo Cars Cape Cod for your automotive needs. Take care.

December 09, 2022

As always, I had a great experience at the dealership earlier this week. Andrea is always very helpful and friendly! She actually knows who I am and I appreciate that. I usually see Harold during my time More

by Jim Igoe
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells
Dec 12, 2022 -

Volvo Cars Cape Cod responded

Jim, we appreciate your five-star review and input. We are glad to learn that you are consistently impressed with the customer care from our Team. Thank you so much for being one of our valued guests, and we look forward to your next visit at Volvo Cars Cape Cod.

December 08, 2022

I had a great experience with the Hyannis Volvo dealership on Cape Cod. Dan, the client advisor was very helpful and not pushy at all which is huge for me. The manager, Harold was helpful and Chr More

by Kim E
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Daniel O'Connell, Joey Santos, Harold Reilly, Christine Barboza
Dec 10, 2022 -

Volvo Cars Cape Cod responded

Hello Kim, we appreciate your excellent review and input. We are glad to learn that you are impressed with our Sales Department. Thank you for choosing to visit Volvo Cars Cape Cod and we hope you have a great day!

December 07, 2022

Very professional courteous go out of their way to accomadstr! Answers every question. Clean showroom! More

by Jscarpi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Mullen, Derek Nickerson, Danielle Del Buono, Andrea Jones, Bryan Wells, Andrew Smith, Reputation Friendemic
Dec 08, 2022 -

Volvo Cars Cape Cod responded

Hi! We are always here to serve you at Volvo Cars Cape Cod. Thank you for coming. We are delighted our Sales Team could provide you with the knowledge you needed. Thank you and come again!

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