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Volvo Cars Cape Cod

Hyannis, MA

Overview
Reviews
Vehicles
5.0
588 Reviews
Premier Companies offers the friendly individualized attention of a local store with best-in-class service to deliver a vehicle purchasing experience that exceeds expectations. We have proudly been in the automotive business serving our communities for over 30 years. As part of our initiative to constantly improve customer service, we eliminated the hassle, pressure, and wasted time of the traditional vehicle purchasing experience by developing our Premier Promise - negotiation free, transparent, market-based value that you deserve without all the hassles that have occurred in the past. This seamless & transparent process ensures all of our customers receive the finest value - every customer the same way, every time! Our Premier Promise is to provide negotiation-free value on every vehicle based on current market conditions. We created the Premier Pure Promise because we believe that customers want a fast, fair, and simple way to acquire their vehicles. Premier Pure Promise is not a quick sale with limited time to buy, these values are available on all of our vehicles, twenty-four hours a day, seven days a week to provide you with a fast, fair, and simple vehicle purchasing experience. Our Sales Client Advisors are skilled to assist you in obtaining the vehicle that best ts your needs. At Premier Companies, our non-commissioned Sales Client Advisors are compensated based on your customer satisfaction. Meaning, we provide our clients with all the information necessary to make a good decision and we ask that they reward us with their business. Our long-term commitment starts with sales and continues throughout your automotive ownership experience.
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270 North St

Hyannis, MA

02601

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Showing 588 reviews

January 18, 2023

They are great but need loaners back. I spent $70 on Ubers for a warranty repair. Don’t let Covid and supply be an excuse. I think a loaner is a peel of being a Volvo owner. Luxury car an More

by NRADDEN97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Smith, Rebekah Taber
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Jan 19, 2023 -

Volvo Cars Cape Cod responded

Providing a five srar experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Bryan Wells - Sales Manager bwells@drivepremier.com

Jan 19, 2023 -

Volvo Cars Cape Cod responded

Thank you for this feedback. We're very sorry to see that you didn't have a 5-star experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Bryan Wells - Sales Manager bwells@drivepremier.com

January 17, 2023

Volvo was ready for me at our 9am reservation, did the necessary work and sent me a video of what saw under my car. Dry happy with Premier Volvo! More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells, Andrew Smith, Rebekah Taber
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Jan 18, 2023 -

Volvo Cars Cape Cod responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Bill, and we are thrilled that you found your experience with us here at Volvo Cars Cape Cod to be a positive one. Please don't hesitate to reach out if you need anything else. Bryan Wells - Sales Manager bwells@drivepremier.com

January 17, 2023

Clean everyone ther is wiling to assist you! Very friendly family orientated. Answered all your questions. Returns calls promptly More

by Jscarpi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells, Andrew Smith, Rebekah Taber
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Jan 18, 2023 -

Volvo Cars Cape Cod responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Wells - Sales Manager bwells@drivepremier.com

January 16, 2023

Andrea is always a professional when speaking with her - in person or on the phone. More

by Harriet.anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones
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Jan 16, 2023 -

Volvo Cars Cape Cod responded

It's great to hear that Andrea was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volvo Cars Cape Cod! Bryan Wells - Sales Manager bwells@drivepremier.com

January 15, 2023

I was impressed when I received a video showing & explaining the issues to be dealt with in my Volvo. Rebekah kept me updated with phone calls. Her kind, friendly manner made me feel “in the loop” a More

by KSLAMSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah Taber
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Jan 16, 2023 -

Volvo Cars Cape Cod responded

Thank you! Rebekah and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volvo Cars Cape Cod. Bryan Wells - Sales Manager bwells@drivepremier.com

January 14, 2023

my only issue I have auth Premier Volvo. is the amount if email reminders (5) I received for my service appointment. Just too many! More

by dickfed693
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells, Andrew Smith, Rebekah Taber
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Jan 16, 2023 -

Volvo Cars Cape Cod responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volvo Cars Cape Cod, we look forward to having you as one of our valued customers for many more years to come! Bryan Wells - Sales Manager bwells@drivepremier.com

January 14, 2023

They are very detail oriented and do their best for a positive experience. Thoughtful and attentive. More

by JIMBAKKER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Andrew Smith
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Jan 16, 2023 -

Volvo Cars Cape Cod responded

Jim, Thanks for sharing about your experience with Volvo Cars Cape Cod. Andrea and Andrew appreciate your business and hope to see you again soon! Bryan Wells - Sales Manager bwells@drivepremier.com

January 11, 2023

Sales and financial reps were top notch. Did not feel pressured at all. Very good experience. More

by Jim Markham jute
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason in sales 5 stars, Christine Barboza
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Jan 12, 2023 -

Volvo Cars Cape Cod responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Harold Reilly - Sales Manager hreilly@drivepremier.com

January 11, 2023

Pleasant and informative. The video was extremely helpful and clearly presented. Andrea answered all my questions at checkout. Thank you. More

by BUCKBATS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Andrew Smith
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Jan 12, 2023 -

Volvo Cars Cape Cod responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Andrea met your expectations. Thank you again for choosing Volvo Cars Cape Cod, we look forward to having you as one of our valued customers for many more years to come! Bryan Wells - Sales Manager bwells@drivepremier.com

December 19, 2022

Great service each time I have both my Volvo cars brought in! Customer service is excellent and polite! They make you feel at home. Highly recommend More

by mmcder21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones
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Dec 20, 2022 -

Volvo Cars Cape Cod responded

Thanks for taking the time to leave a great rating, Mmcder21. We are glad you're happy with our friendly customer service and hope to see you again at Volvo Cars Cape Cod.

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