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Volvo Cars Cape Cod

Hyannis, MA

5.0
588 Reviews
Premier Companies offers the friendly individualized attention of a local store with best-in-class service to deliver a vehicle purchasing experience that exceeds expectations. We have proudly been in the automotive business serving our communities for over 30 years. As part of our initiative to constantly improve customer service, we eliminated the hassle, pressure, and wasted time of the traditional vehicle purchasing experience by developing our Premier Promise - negotiation free, transparent, market-based value that you deserve without all the hassles that have occurred in the past. This seamless & transparent process ensures all of our customers receive the finest value - every customer the same way, every time! Our Premier Promise is to provide negotiation-free value on every vehicle based on current market conditions. We created the Premier Pure Promise because we believe that customers want a fast, fair, and simple way to acquire their vehicles. Premier Pure Promise is not a quick sale with limited time to buy, these values are available on all of our vehicles, twenty-four hours a day, seven days a week to provide you with a fast, fair, and simple vehicle purchasing experience. Our Sales Client Advisors are skilled to assist you in obtaining the vehicle that best ts your needs. At Premier Companies, our non-commissioned Sales Client Advisors are compensated based on your customer satisfaction. Meaning, we provide our clients with all the information necessary to make a good decision and we ask that they reward us with their business. Our long-term commitment starts with sales and continues throughout your automotive ownership experience.
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270 North St

Hyannis, MA

02601

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Showing 588 reviews

September 09, 2021

Everyone was very accommodating and friendly. All my questions were answered . Even ones I didn’t now I had !! Overall it was a good experience More

by Pattymarks6464
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark was my sales person also, Mark Cadin
Sep 10, 2021 -

Volvo Cars Cape Cod responded

Thank you for the great review, Patty! We are so happy to see that your questions were answered satisfactorily and that you found the team to be so personable. If there is anything else that Volvo Cars Cape Cod can do for you, please be sure to let us know.

September 01, 2021

This was our first experience with Volvo Cape Cod. Exceptional! Completely hassle-free, no games, no BS. Our new Volvo came exactly as ordered and all the financials were worked out by email and phone More

by Richard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Reilly, Michael Mullen, Paul Dumas
Sep 02, 2021 -

Volvo Cars Cape Cod responded

Thanks, Richard. We strive for this easy, no-pressure experience with everyone we have the pleasure of dealing with. Thanks again for stopping at Volvo Cars Cape Cod!

August 25, 2021

Derek Nickerson really gave us a lot of help and he was very knowledgeable. Mr Dumas was very thorough and was very helpful. We love the car so far and are still getting used to it More

by Rocmaoc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Nickerson, Paul Dumas
Aug 26, 2021 -

Volvo Cars Cape Cod responded

Thank you for taking the time to share your great car-buying experience with Derek and Paul! Enjoy your new ride! Don't hesitate to reach out to us when we can work with you down the road at Volvo Cars Cape Cod.

August 12, 2021

I was extremely impressed They worked hard to get me the I was extremely impressed They worked hard to get me the financing I needed More

by Nadinefdonovan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cadin, Paul Dumas
Aug 12, 2021 -

Volvo Cars Cape Cod responded

Hi Nadine, Thank you for your great review. Your satisfaction means everything to us, therefore we are delighted to hear that you were extremely impressed. Enjoy your purchase and at Volvo Cars Cape Cod we appreciate your business. We look forward to working together in the future.

August 10, 2021

We have been buying vehicles for 50 years, I worked at a dealership in Worcester before that and had nothing but terrible experiences. Mike made our experience at Premier wonderful. He didn’t miss lead us, More

by Paul.favulli
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Dumas was very efficient and sccurate, Michael Mullen
Aug 11, 2021 -

Volvo Cars Cape Cod responded

Hi, Paul! The team is delighted that your experience with us at Volvo Cars Cape Cod was wonderful. We appreciate the positive star rating, and thank you for sharing about your visit. We look forward to seeing you again.

August 09, 2021

Excellent customer service. Attentive, honest, courteous. I’d buy from Mark Cadin anytime. Paul is finance very helpful! I’ve had Volvos for 20 years but first time buying from here. Wonderful experience. More

by tsperry426
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Nickerson, Mark Cadin, Paul Dumas
Aug 10, 2021 -

Volvo Cars Cape Cod responded

Hi there, Thank you for telling us about your excellent customer service. It is wonderful to hear that our team were attentive, courteous and honest whilst working with you. Enjoy your purchase and thank you for choosing Volvo Cars Cape Cod and we forward to working with you in the future.

August 08, 2021

This dealership went above and beyond. I had a problem with a Volvo I purchased from another dealership but they helped me as if I was their customer. Bryan in service was kind and understanding trying to More

by Jacqueline Ebone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wells
Aug 10, 2021 -

Volvo Cars Cape Cod responded

Thank you for sharing your feedback with us, Jacqueline! We are happy to learn that the Volvo Cars Cape Cod Service Team was able to diagnose your Volvo and get you back on the road safely. We appreciate your recommendation; you are welcome back at any time.

August 07, 2021

Sales rep was Derek : knowledgeable: well groomed: greeting with a smile: no pressure: take your time. Patience with a senior citizen More

by Joanblagdon
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr dumas, Michael Mullen, Derek Nickerson
Aug 08, 2021 -

Volvo Cars Cape Cod responded

Hi there, Thank you for your positive review. It is nice to know that our team were knowledgeable and created a pressure free environment for you. Enjoy your purchase and thank you for choosing Volvo Cars Cape Cod. Know that we are always here for you.

August 03, 2021

Mike Mullen and Paul Dumas were incredibly helpful and kind to work with. I appreciate their professionalism and willingness to go the extra mile for me. More

by julesbateman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mullen, Paul Dumas
Aug 04, 2021 -

Volvo Cars Cape Cod responded

Hi Jules, Thank you for sharing your positive review. We are thrilled that our team were incredibly helpful and went the extra mile for you. Thank you for choosing Volvo Cars Cape Cod and we hope to continue to assist with all of your future automotive needs.

July 29, 2021

Derek was knowledgeable and responsive and professional from start to finish. I’m grateful to have done business with him and Volvo of Cape Cod More

by Rs2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Receptionists was very nice too, Derek Nickerson, Paul Dumas
Jul 30, 2021 -

Volvo Cars Cape Cod responded

Thank you for the positive feedback! We are happy to know that you had a good experience with us, and our Sales and Service Teams at Volvo Cars Cape Cod are always here to help!

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