Volvo Cars Cape Cod

We have been dealing with Cape Cod Volvo for a number of years (3 different cars) and they have provided consistently excellent service. Our present Volvo (a plug in hybrid XC60) is a gem, and they have be years (3 different cars) and they have provided consistently excellent service. Our present Volvo (a plug in hybrid XC60) is a gem, and they have been right on the mark in helping us adjust to this new style of vehicle. More

As always Andrea is a complete professional. Always kind and courteous. I was disappointed with the loaner vehicle. I know they are busy but it had a very funky smell and leftover trash in it. Luckily I don and courteous. I was disappointed with the loaner vehicle. I know they are busy but it had a very funky smell and leftover trash in it. Luckily I don’t have a nut allergy because there were peanuts in the driver door. I don’t blame the office staff I am always shocked about how others treat items that are not theirs. More

The service department at Volvo Cars Cape Cod never disappoints. Both the service manager and my service rep Andrea are attentive and responsive. I've had some warranty issues in the past year and they disappoints. Both the service manager and my service rep Andrea are attentive and responsive. I've had some warranty issues in the past year and they have been completely resolved with professionalism. I'm satisfied! More

Problem connecting software update with the Volvo server but during the whole process the dealership kept me informed and with a loaner car. Well done. but during the whole process the dealership kept me informed and with a loaner car. Well done. More

Good service. Andrea was great and explained service well. As always the place was cleaner than clean. Ran into Derek Nickerson who is the salesman I bought the car from. Had a chat about buying new car well. As always the place was cleaner than clean. Ran into Derek Nickerson who is the salesman I bought the car from. Had a chat about buying new car for my wife in next few months. More

It was nice to see Rich back in Service. Not sure if his presence was what is contributed to my feelings but It seems there was less tension on this visit and just seemed the staff was less stressed even t presence was what is contributed to my feelings but It seems there was less tension on this visit and just seemed the staff was less stressed even though the service department seemed busy. So happy things seem to be going well. More

Brought my car in to have a squeak fixed. Was told that I had suspension issues and that 3 things needed to be replaced. I wasn’t allowed to only do the one thing that was causing the squeak; I was told t I had suspension issues and that 3 things needed to be replaced. I wasn’t allowed to only do the one thing that was causing the squeak; I was told that I had to do all 3, totally almost $4000! I got 2 second opinions and was able to do just the one thing that was causing the squeak for under $1600. This is the second time that I have had an experience such as this - being told that I had to do thousands of dollars of work and when I got other opinions, I was able to do less work for less money. This makes me not trust them...... More

Really great service. Only one problem. Booked appt at 1:00. Was told I would get car back by 3:00 or so. Have trouble driving in dark and rain. Car quite late in getting done. Kind of stressful. Ne 1:00. Was told I would get car back by 3:00 or so. Have trouble driving in dark and rain. Car quite late in getting done. Kind of stressful. Next time I would book appt in morning to avoid this kind of problem. Other than that, service was perfect, as always. More

Derek Nickerson was very helpful and knowledgeable! It went very smooth and painless. We were very pleased and we would consider Hyannis Volvo again. Paul and Marge Dillen went very smooth and painless. We were very pleased and we would consider Hyannis Volvo again. Paul and Marge Dillen More