
Volvo Cars Cape Cod
Hyannis, MA
Filter Reviews by Keyword
By Type
Showing 584 reviews
Mercedes needed new water pump. Said she would call with an estimate, but did not. Water pump and some extras covered by my Extended Service Warranty. Discrepancy over pulley that they said was not covere an estimate, but did not. Water pump and some extras covered by my Extended Service Warranty. Discrepancy over pulley that they said was not covered. Told me to call the Warranty Comany myself, which I did. Thought the Service Agent should have negotiated this issue with the Warranty Company. I mean, I paid over $3000. for the Extended Warranty, and someone made a nice commission on it, so I was expecting more. Other than that, all good. More
Thorough as usual Hyannis Volvo service is on time taking the car, finishing the work and give a complete explantion of the invoice. Great customer service. Friendly Hyannis Volvo service is on time taking the car, finishing the work and give a complete explantion of the invoice. Great customer service. Friendly environment. More
Great Service Easy experience. Great team. Quality work and all that during covid. The regular service is quite expensive but the repairs are always on par with oth Easy experience. Great team. Quality work and all that during covid. The regular service is quite expensive but the repairs are always on par with other vendors. More
This is the first Volvo I have purchased after having many vehicles including BMWs. I can not state enough what fantastic service I have received from the sale to my first year maintenance. Great custo many vehicles including BMWs. I can not state enough what fantastic service I have received from the sale to my first year maintenance. Great customer service!! More
As always, friendly, courteous, professional, on time, and correctly done. This is a challenging time to operate a business, but this agency explained to me what the warning light meant, explained what t and correctly done. This is a challenging time to operate a business, but this agency explained to me what the warning light meant, explained what the repair would involve with an approximate cost, snd scheduled an appointment. The work was done on time and at the estimate given. More
very professional and accommodating Gratifying to work with such a professional and accommodating team at Volvo Both the office and the shop bent over backwards to do their job well I Gratifying to work with such a professional and accommodating team at Volvo Both the office and the shop bent over backwards to do their job well I was very satisfied More
#1 Dealer Anywhere Volvo Cars Cape Cod is definitely the premier auto dealership anywhere! We purchased our Volvo XC40 almost 2 years ago, and have been so impressed sin Volvo Cars Cape Cod is definitely the premier auto dealership anywhere! We purchased our Volvo XC40 almost 2 years ago, and have been so impressed since day one that they put customer care first, This particular visit was for a tire pressure problem. They quickly found an imbedded nail that was causing a slow leak. They replaced the tire (which was covered by a warranty), and even cleaned and washed our car. Every employee is warm and welcoming, and an expert in their field. Andrea Jones is the ultimate professional in the Service Department. She kept us updated on our car and made certain everything was in tip-top shape. Harold Reilly is an amazing Manager for the dealership. He makes certain to speak to every customer to insure they are complexly satisfied. We highly recommend Volvo Cars Cape Cod as the ONLY place to purchase a car and have it serviced- -they are the best! More
From the sales (Mike) to maintenance (Bryan and Andrea) staff, they are top notch. Everyone is knowledgable, accommodating and courteous. Howard in management has always been eager to provide me with assis staff, they are top notch. Everyone is knowledgable, accommodating and courteous. Howard in management has always been eager to provide me with assistance when needed. More
Prompt, friendly and expert service. The service manager immediately diagnosed the problem during our test drive, researched the warranty coverage and the shop corrected the problem quick The service manager immediately diagnosed the problem during our test drive, researched the warranty coverage and the shop corrected the problem quickly. Excellent care and service. More