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Volvo Cars Cape Cod

Hyannis, MA

4.9
584 Reviews
Premier Companies offers the friendly individualized attention of a local store with best-in-class service to deliver a vehicle purchasing experience that exceeds expectations. We have proudly been in the automotive business serving our communities for over 30 years. As part of our initiative to constantly improve customer service, we eliminated the hassle, pressure, and wasted time of the traditional vehicle purchasing experience by developing our Premier Promise - negotiation free, transparent, market-based value that you deserve without all the hassles that have occurred in the past. This seamless & transparent process ensures all of our customers receive the finest value - every customer the same way, every time! Our Premier Promise is to provide negotiation-free value on every vehicle based on current market conditions. We created the Premier Pure Promise because we believe that customers want a fast, fair, and simple way to acquire their vehicles. Premier Pure Promise is not a quick sale with limited time to buy, these values are available on all of our vehicles, twenty-four hours a day, seven days a week to provide you with a fast, fair, and simple vehicle purchasing experience. Our Sales Client Advisors are skilled to assist you in obtaining the vehicle that best ts your needs. At Premier Companies, our non-commissioned Sales Client Advisors are compensated based on your customer satisfaction. Meaning, we provide our clients with all the information necessary to make a good decision and we ask that they reward us with their business. Our long-term commitment starts with sales and continues throughout your automotive ownership experience.
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270 North St

Hyannis, MA

02601

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Showing 584 reviews

March 21, 2020

Had to go in during the coronavirus pandemic to have my brakes replaced. Great service, super clean facility, and welcoming waiting area equals an excellent experience. More

by Car lover
Recommend Dealer
Yes
Employees Worked With
Andrea Jones
Mar 23, 2020 -

Volvo Cars Cape Cod responded

Thank you for taking the time to leave us a review! We appreciate you choosing Volvo Cars Cape Cod for your service needs, and we look forward to working with you again in the future!

March 21, 2020

I am hooked on Volvo service. The new counter people are so friendly and knowledgable. I know I am in good hands. Thanks! So much More

by ABTM
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells
Mar 23, 2020 -

Volvo Cars Cape Cod responded

It's our pleasure! We're glad to have you as a part of the Volvo Cars Cape Cod family, and we look forward to your next visit!

March 17, 2020

Excellent As Usual I am beginning my 4th year of sales and service with VolvoCarsCapeCod, and during that time I have consistently enjoyed prompt, thorough and efficient More

by DCW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells
Mar 18, 2020 -

Volvo Cars Cape Cod responded

Thank you so much for your loyal business! We appreciate you being a part of the Volvo Cars Cape Cod family, and we look forward to your next visit!

March 17, 2020

Dealer maintenance is a huge rip off! Hyannis MA Volvo dealer told me I needed 3 cat converters for $10,292 + tax! I really only needed one O2 sensor. WON'T be back! My 2008 XC90 V8 has More

by kenandjan0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrea Jones
Mar 18, 2020 -

Volvo Cars Cape Cod responded

Janis... while we appreciate the opportunity to service your vehicle, please understand that replacing the O2 sensor will only delay the same occurrence as your vehicle efficiency code was the cat converter. Our Volvo Certified Master Technician is trained to diagnose the vehicle's condition and inform you of the information. We look forward to your next visit. - Bryan Wells, Service Manager

March 17, 2020

efficient, friendly, great communication Booked an appointment online. Andrea welcomed us when we arrived and promptly got us started. Communication was excellent. The car needed a couple of More

by rmc1744
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Jones
Mar 18, 2020 -

Volvo Cars Cape Cod responded

Thank you for taking the time to leave us a review! We appreciate you choosing Volvo Cars Cape Cod for your service needs and we hope to work with you again in the future!

March 13, 2020

40,000 service Everyone at the dealership was friendly and professional. WiFi while I waited was definitely a plus. The work was done as promised within the time fr More

by briwendy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells
Mar 16, 2020 -

Volvo Cars Cape Cod responded

Thank you for the kind review! We appreciate you choosing Volvo Cars Cape Cod for your service needs, and we look forward to seeing you again in the future!

March 12, 2020

Purchased certified XC60 This was a very positive experience. No sales pressure; Our salesman was extremely knowledgeable; We used the website to look at and review cars ahead More

by Alie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Mullen, Andrea Jones
Mar 13, 2020 -

Volvo Cars Cape Cod responded

Thank you for the excellent review! We're glad you had an exceptional experience with our team here at Volvo Cars Cape Cod, and we hope we have the privilege of working with you again in the future. Take care and please don't hesitate to reach out if there's anything else we can do for you!

March 12, 2020

The navigation, radio, GPS, etc. stopped working. The dealership has an outstanding master tech (Ian) with whom has serviced my car since purchased. It was covered by warranty. The service tech, More

by RISIEGEL12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian (672) and Tech (111), Andrea Jones
Mar 13, 2020 -

Volvo Cars Cape Cod responded

Thank you for the kind comments - Ian & Andrea will be so happy to hear them! Your business is greatly appreciated by all of us here at Volvo Cars Cape Cod, and we look forward to your next visit!

March 12, 2020

Generally provides good service The only fault is I had to pay for inspection of sunroof & tailgate locking mechanism even though I have complained every time going for service. More

by MFERREIRA3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Marshall, Andrea Jones
Mar 13, 2020 -

Volvo Cars Cape Cod responded

Thank you for taking the time to share this feedback; we will be passing it along to our team. We appreciate you choosing Volvo Cars Cape Cod for your service needs, and we look forward to your next visit!

March 05, 2020

Very pleasant experience. I am a long-time Volvo owner so there was no pressure; just folks trying to be helpful and match me with the right car. Particularly appreciate having most of the paperwork complete More

by kloos
Recommend Dealer
Yes
Employees Worked With
Kara Brunette (Business Mgr) 5 star!, Harold Reilly, Justin Thompson, Justin Thomson
Mar 05, 2020 -

Volvo Cars Cape Cod responded

Thank you for taking the time to share your experience! Your business is much appreciated by all of us here at Volvo Cars Cape Cod, and we hope you're loving your new vehicle so far. Take care and please don't hesitate to reach out if there's anything else we can do for you!

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