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Volvo Cars Cape Cod

Hyannis, MA

5.0
588 Reviews
Premier Companies offers the friendly individualized attention of a local store with best-in-class service to deliver a vehicle purchasing experience that exceeds expectations. We have proudly been in the automotive business serving our communities for over 30 years. As part of our initiative to constantly improve customer service, we eliminated the hassle, pressure, and wasted time of the traditional vehicle purchasing experience by developing our Premier Promise - negotiation free, transparent, market-based value that you deserve without all the hassles that have occurred in the past. This seamless & transparent process ensures all of our customers receive the finest value - every customer the same way, every time! Our Premier Promise is to provide negotiation-free value on every vehicle based on current market conditions. We created the Premier Pure Promise because we believe that customers want a fast, fair, and simple way to acquire their vehicles. Premier Pure Promise is not a quick sale with limited time to buy, these values are available on all of our vehicles, twenty-four hours a day, seven days a week to provide you with a fast, fair, and simple vehicle purchasing experience. Our Sales Client Advisors are skilled to assist you in obtaining the vehicle that best ts your needs. At Premier Companies, our non-commissioned Sales Client Advisors are compensated based on your customer satisfaction. Meaning, we provide our clients with all the information necessary to make a good decision and we ask that they reward us with their business. Our long-term commitment starts with sales and continues throughout your automotive ownership experience.
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270 North St

Hyannis, MA

02601

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Showing 588 reviews

April 21, 2020

This was the most pleasant car buying experience. Harold was great and very accommodating from the start. Buying a car during a worldwide pandemic would not have been our first choice, but due to a job chan More

by ashley.boucher
Recommend Dealer
Yes
Employees Worked With
Mark Cadin was amazing! , Harold Reilly
March 25, 2020

Difficult Issue solved with great communication and Empathy Issues were with new car that could not be readily resolved. Appeared to be idiosyncratic. Dealership service and manager-level communications were f More

by JMCNETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark--Administration, Harold Reilly, Derek Nickerson, Andrea Jones, Bryan Wells
Mar 26, 2020 -

Volvo Cars Cape Cod responded

Thank you for taking the time to leave us a review! Your business is greatly appreciated by all of us here at Volvo Cars Cape Cod, and we hope to see you again in the future - take care!

March 25, 2020

The staff works with you as a partner in the sale Our salesperson Michael Mullen, was top notch, he took his time to assure us that he was working as a partner in the sale. He took the time to contac More

by Darin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mullen
Mar 25, 2020 -

Volvo Cars Cape Cod responded

Thank you so much for the kind comments - Michael will be happy to hear them! Your business is greatly appreciated by all of us here at Volvo Cars Cape Cod, and we look forward to working with you again in the future. Until then, take care and please don't hesitate to reach out if there's anything else we can do for you!

March 21, 2020

I am hooked on Volvo service. The new counter people are so friendly and knowledgable. I know I am in good hands. Thanks! So much More

by ABTM
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells
Mar 23, 2020 -

Volvo Cars Cape Cod responded

It's our pleasure! We're glad to have you as a part of the Volvo Cars Cape Cod family, and we look forward to your next visit!

March 21, 2020

Had to go in during the coronavirus pandemic to have my brakes replaced. Great service, super clean facility, and welcoming waiting area equals an excellent experience. More

by Car lover
Recommend Dealer
Yes
Employees Worked With
Andrea Jones
Mar 23, 2020 -

Volvo Cars Cape Cod responded

Thank you for taking the time to leave us a review! We appreciate you choosing Volvo Cars Cape Cod for your service needs, and we look forward to working with you again in the future!

March 21, 2020

It was a pleasant and honest dealership to work with. They did their part to help me close during this challenging time for our country. More

by kcarey718
Recommend Dealer
Yes
Employees Worked With
Michael Mullen
Mar 23, 2020 -

Volvo Cars Cape Cod responded

Thank you for the kind review! We appreciate you choosing Volvo Cars Cape Cod for your purchase, and we hope to see you again in the future!

March 17, 2020

Dealer maintenance is a huge rip off! Hyannis MA Volvo dealer told me I needed 3 cat converters for $10,292 + tax! I really only needed one O2 sensor. WON'T be back! My 2008 XC90 V8 has More

by kenandjan0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrea Jones
Mar 18, 2020 -

Volvo Cars Cape Cod responded

Janis... while we appreciate the opportunity to service your vehicle, please understand that replacing the O2 sensor will only delay the same occurrence as your vehicle efficiency code was the cat converter. Our Volvo Certified Master Technician is trained to diagnose the vehicle's condition and inform you of the information. We look forward to your next visit. - Bryan Wells, Service Manager

March 17, 2020

efficient, friendly, great communication Booked an appointment online. Andrea welcomed us when we arrived and promptly got us started. Communication was excellent. The car needed a couple of More

by rmc1744
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Jones
Mar 18, 2020 -

Volvo Cars Cape Cod responded

Thank you for taking the time to leave us a review! We appreciate you choosing Volvo Cars Cape Cod for your service needs and we hope to work with you again in the future!

March 17, 2020

Excellent As Usual I am beginning my 4th year of sales and service with VolvoCarsCapeCod, and during that time I have consistently enjoyed prompt, thorough and efficient More

by DCW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells
Mar 18, 2020 -

Volvo Cars Cape Cod responded

Thank you so much for your loyal business! We appreciate you being a part of the Volvo Cars Cape Cod family, and we look forward to your next visit!

March 13, 2020

40,000 service Everyone at the dealership was friendly and professional. WiFi while I waited was definitely a plus. The work was done as promised within the time fr More

by briwendy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells
Mar 16, 2020 -

Volvo Cars Cape Cod responded

Thank you for the kind review! We appreciate you choosing Volvo Cars Cape Cod for your service needs, and we look forward to seeing you again in the future!

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