
Volvo Cars Cape Cod
Hyannis, MA
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Purchased used Jeep Grand Cherokee After our 2008 Volvo XC70 with 104,000 miles (a baby according to my wife) developed some repair issues, we decided to look at a "new" vehicle coming After our 2008 Volvo XC70 with 104,000 miles (a baby according to my wife) developed some repair issues, we decided to look at a "new" vehicle coming off lease. Spoke with Derek Nickerson on the phone explaining we were really interested in the ability to tow a boat and a horse trailer. I did some on line research before going in and realized Volvo isn't really into towing. However a 2016 Jeep Grand Cherokee was on line and on the lot at the Volvo dealer in Plymouth which is affiliated with Volvo Cape Cod. When I explained to Derek, he had the car driven down to Hyannis for us to look at. (Nice!) It turns out Derek used to work at the affiliated Premier Jeep dealership on the Cape, so he was very familiar with the JGC line. Business manager Mark Cadin was very helpful with Allstate warranty info and sales paperwork. (Did you know you can get a rebate of your MV excise tax on a trade-in? Mark provided us the form.) Suffice it to say we were sold and drove away very happy. More
PURCHASED A 2017 VOLVO S90 PREMIER CAPE COD WAS REFERRED TO ME BY MY FRIEND AND HIS DAUGHTER WHO BOUGHT A NEW JEEP IN ANOTHER ONE OF THE PREMIER DEALERSHIPS. I WENT ONLINE LOOKI PREMIER CAPE COD WAS REFERRED TO ME BY MY FRIEND AND HIS DAUGHTER WHO BOUGHT A NEW JEEP IN ANOTHER ONE OF THE PREMIER DEALERSHIPS. I WENT ONLINE LOOKING FOR A LOW MILEAGE 2-3 YEAR OLD CAR, AND WAS ORIGINALLY LOOKING AT CHRYSLER 300'S ON LINE I BECAME INTERESTED IN THE VOLVO AND PROVIDED MIKE WITH MY KEY NEEDS. I WENT THRU THEIR WEBSITE, WHICH WAS EASILY NAVIGATED AND COMPLETE. 2 OF MY VOLVO CHOICES WERE ONSITE IN HYANNIS, THE OTHER AT PREMIER VOLVO PLYMOUTH. I LOOKED AT THE CAR I PURCHASED AND DIDN'T TO SEE ANY OTHERS. MIKE,ZACH AND DEREK WERE HELPFUL IN PROVIDING SYSTEMS UNDERSTANDING, AS THIS WAS MY1ST VOLVO EXPERIENCE. More
Love My Car I have wanted a Volvo for several years and Michael Mullen matched me with one that was perfect for what I needed. The process was seamless and the co I have wanted a Volvo for several years and Michael Mullen matched me with one that was perfect for what I needed. The process was seamless and the communication was excellent. Thank you! More
Great buying I have just purchased my second Volvo. I love the brand which is why I’m staying with Volvo but I did look at other dealers after they discontinued t I have just purchased my second Volvo. I love the brand which is why I’m staying with Volvo but I did look at other dealers after they discontinued the xc70. Ethan and the customer service team were very helpful. I got all of my many questions answered and never felt pressured. They gave me the time and space to pick the best car for my family. More
Great dealership This is a great dealership to do business with. Mike Mullen couldn’t have been a more focused salesperson. Mike gave the personal attention to this tr This is a great dealership to do business with. Mike Mullen couldn’t have been a more focused salesperson. Mike gave the personal attention to this transaction as if I were his only customer. Mark in the business office was informative and helpful with regard to comprehensive additional coverage on my new car. He helped make the transition into my new vehicle seamless. More
Great! An excellent experience. Derek was very professional and courteous from start to finish. No 'pressure' selling-he just presented the facts clearly a An excellent experience. Derek was very professional and courteous from start to finish. No 'pressure' selling-he just presented the facts clearly and graciously. Zachary was delightful and patient in explaining all the features of the car once I had signed on the dotted line - and both Derek and Zach made it clear I could call on them any time for further help. Mark was very efficient and explained options very well, and Harold and Kathi were very kind and gracious. Would be pleased to work with all them again. More
Excellent experience! We recently bought a used 2016 Volvo from this dealership and were extremely happy from start to finish. Mike Mullen helped us find the right car at t We recently bought a used 2016 Volvo from this dealership and were extremely happy from start to finish. Mike Mullen helped us find the right car at the right price. He was very easy to work with and he made our purchase a very pleasant experience. The car itself was very clean and in excellent condition and when we picked up the car, it had been detailed perfectly. This was the best car buying experience because the entire staff was genuine and honest. We felt comfortable and at ease throughout the process. We would definitely recommend this dealership and Mike to anyone looking for a Volvo. Thank you! Jim and Heidi More
Informative, time efficient Derek, though perhaps youngest staff member, was very patient, thorough, knowledgeable and efficient. Well done! Mark makes leasing process (numbers) Derek, though perhaps youngest staff member, was very patient, thorough, knowledgeable and efficient. Well done! Mark makes leasing process (numbers) make sense with great efficiency. More
Best Experience in buying a new car My first step was reaching out to Volvo Cape Cod to see if a car was still available. Mike Mullen immediately got back to me and we made arrangement f My first step was reaching out to Volvo Cape Cod to see if a car was still available. Mike Mullen immediately got back to me and we made arrangement for me to come and take a test ride. When I walked into the Volvo dealership Mike greeted me and took me out for a test ride. No pressure very professional and friendly. Being in customer service for over 30 years I take customer service very seriously. I received nothing but the BEST customer service experience I have ever had in buying a new car. I had interactions with Mike, Mark, Zack, Kathy, and Harold and they all were extremely helpful and pleasant. Buying my Volvo at Premier was the BEST experience I have ever had when purchasing a new car. I will refer my family and friends your way. After spending time with everyone at the dealership, I left feeling like I was part of the family. Thank you for making this experience a pleasurable one. More
Overall good experience Dealership salesman was very good. Not pushy, not obnoxious, just informative and professional. For a young guy, he was very pleasant, professional a Dealership salesman was very good. Not pushy, not obnoxious, just informative and professional. For a young guy, he was very pleasant, professional and accommodating. Showed us several models that might interest us in the confines of his warm office. (Nice....since it was very cold outside). Once we decided on a few different cars, he'd line them up for us to take for a drive. Nice way to look at cars online and then decide, rather than walking the parking lot. Best experience with a sales person I ever had since I always feel like they are doing a hard sell, but Derek was just a nice guy doing his job very well. More