Volvo Cars Cape Cod

Exceptional Customer Service While we didn't end up getting a car from Micheal due to the prohibitive shipping costs to California, he was the consummate professional during all o While we didn't end up getting a car from Micheal due to the prohibitive shipping costs to California, he was the consummate professional during all of our visits to Hyannis Volvo. We learned a ton about Volvo and the car we want which prepared up well for our (hopeful) future purchase. Michael was aware of this the whole time and still took tremendous care of us. Thank you!! More

Exceptional Service Michael Mullen went above and beyond from first interaction. We communicated thru email and phone calls before initial meeting at the dealership. Mich Michael Mullen went above and beyond from first interaction. We communicated thru email and phone calls before initial meeting at the dealership. Michael let me know exactly what I needed in order to leave with the car before my appointment. Upon arrival he greeted my mother and I and had the car waiting for us with air conditioner on due to the extreme heat. There was a financial mixup on my end, which took almost 3 hours to resolve, Michael consistently assured us that there were no worries to be had. Michael drove me to get financial papers notirized and even suggested a great itailian restaurant to have lunch while we waited. I had noticed one of the wipers were worn and immediately Michael had them ordered and on my car before driving off. My mother and I were overwhelmed with the courteousness, patience, friendliness and professionalism of everyone at Volvo Cars of Cape Cod. Would definitely recommend this place to anyone looking to buy a new or used vehicle. Thanks again Mike, Mark and everyone at Volvo!!! More

Great service Mike was excellent from start to finish. He answered all of my questions with succinct and truthful replies and added information that I would need to Mike was excellent from start to finish. He answered all of my questions with succinct and truthful replies and added information that I would need to make an informed decision. He made what can be a painful process into a complete pleasure. More

A++; Great customer experience; highly recommend!! A++. We had a great customer experience at Volvo Cars Cape Cod. Loved working with Mike Mullen, a true professional who cares about his clients and A++. We had a great customer experience at Volvo Cars Cape Cod. Loved working with Mike Mullen, a true professional who cares about his clients and customer service. All personnel (from showroom front desk to sales to finance to General Manager Harold Reilly) --- were extremely professional, polite, and friendly to us, from the moment we walked into the showroom. New customers to the dealership, we traded in our old vehicle and bought a “new” used one (neither of which was a Volvo). The used car we bought was priced competitively, and we received a good deal on our trade-in. It is a “haggle free” dealership, which we found refreshing, less stressful, and of value. Exceptional customer service. All personnel went above and beyond to address our concerns and meet our preferred timetable concerning the sale. Plus, customer waiting area is super clean, comfy, and accommodating. We look forward to working with Mike Mullen and the team at Volvo Cars Cape Cod in the future. Highly recommend. More

Car Buying Experience I needed a quick replacement for an older Volvo that was no longer safe to drive. All of the staff collaborated to put me into a 2017 V60 that met m I needed a quick replacement for an older Volvo that was no longer safe to drive. All of the staff collaborated to put me into a 2017 V60 that met my needs as far as safety and comfort. Ethan, the salesman, was particularly helpful, More

Back to Volvo Purchasing my new Volvo XC 60 with the capable assistance of Mike Mullen was a dream. He reached out when I made an inquiry but did not overwhelm me a Purchasing my new Volvo XC 60 with the capable assistance of Mike Mullen was a dream. He reached out when I made an inquiry but did not overwhelm me and he honored my timelines. When I had selected the car and packages I wanted he immediately found me a car and ultimately picked it up the day I needed it. He smoothly facilitated my trade-in, payment, registration and inspection. He managed all this in time for me to bring it to Nantucket for my 2 week vacation the next day. I cannot imagine a better experience. More

Very satisfied to date! Most satisfied with the salesman who sold me the 2019 Volvo (Model 90) and also very satisfied with the business manager who handled the paperwork upo Most satisfied with the salesman who sold me the 2019 Volvo (Model 90) and also very satisfied with the business manager who handled the paperwork upon pickup of the new vehicle! More

bought the car I wanted for the price i wanted, a volvo v60. Derek understood what I was looking for in a car, and we were able to put a fair deal together witnh the type of car I was interested in. He was respo Derek understood what I was looking for in a car, and we were able to put a fair deal together witnh the type of car I was interested in. He was responsive, and followed up the sale process with a couple of customer service calls to make sure I was happy with the car and whether anything else was needed. More

Excellent sales experience This is our seventh Volvo purchase, the first at Cape Cod Volvo/Premier. Mike Mullen did an excellent job of presenting options, lightly used xc60, a This is our seventh Volvo purchase, the first at Cape Cod Volvo/Premier. Mike Mullen did an excellent job of presenting options, lightly used xc60, and new xc60 T5 and T6 vehicles. WE settled on a new xc60 T5 and we are very pleased. More

The way to buy cars I love the no hassle buying process. We pretty much knew what we wanted, having done a lot of online research and we were treated with friendly, profe I love the no hassle buying process. We pretty much knew what we wanted, having done a lot of online research and we were treated with friendly, professional assistance, given the bottom line pricing and no hard sell. Our sales rep Derek Nickerson had a lot of information and was nice to deal with and extremely flexible. More