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Volvo Cars Cape Cod

Hyannis, MA

Overview
Reviews
Vehicles
5.0
588 Reviews
Premier Companies offers the friendly individualized attention of a local store with best-in-class service to deliver a vehicle purchasing experience that exceeds expectations. We have proudly been in the automotive business serving our communities for over 30 years. As part of our initiative to constantly improve customer service, we eliminated the hassle, pressure, and wasted time of the traditional vehicle purchasing experience by developing our Premier Promise - negotiation free, transparent, market-based value that you deserve without all the hassles that have occurred in the past. This seamless & transparent process ensures all of our customers receive the finest value - every customer the same way, every time! Our Premier Promise is to provide negotiation-free value on every vehicle based on current market conditions. We created the Premier Pure Promise because we believe that customers want a fast, fair, and simple way to acquire their vehicles. Premier Pure Promise is not a quick sale with limited time to buy, these values are available on all of our vehicles, twenty-four hours a day, seven days a week to provide you with a fast, fair, and simple vehicle purchasing experience. Our Sales Client Advisors are skilled to assist you in obtaining the vehicle that best ts your needs. At Premier Companies, our non-commissioned Sales Client Advisors are compensated based on your customer satisfaction. Meaning, we provide our clients with all the information necessary to make a good decision and we ask that they reward us with their business. Our long-term commitment starts with sales and continues throughout your automotive ownership experience.
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270 North St

Hyannis, MA

02601

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Showing 588 reviews

March 21, 2023

Have purchased 2 new cars and could not be happier. Easy to work with and they go above and beyond! Great pricing, professional staff from sales to service. I could easily make my purchases closer to More

by kris10rivard
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Harold Reilly, Andrea Jones, Christine Barboza, David Constant, Rebekah Taber
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Mar 21, 2023 -

Volvo Cars Cape Cod responded

Thank you so much for your wonderful review, Kris! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Volvo Cars Cape Cod! Harold Reilly - General Manager hreilly@drivepremier.com

March 09, 2023

Great communication and attention to dealing with concerns and issues. Thoughtful attention as if my car were their own. More

by burchworks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Wells, Rebekah Taber
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Mar 12, 2023 -

Volvo Cars Cape Cod responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Wells - Service Manager bwells@drivepremier.com

March 09, 2023

Really just a disappointing experience, they were not very helpful and actually kind of flakey. I would list out all of the frustrating stuff that happened... but I'm just glad my interaction with them i More

by evan.martin1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Harold Reilly, Christine Barboza, Dan O'Connell
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Mar 09, 2023 -

Volvo Cars Cape Cod responded

We're sorry to hear about your experience, Evan, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Harold Reilly - General Manager hreilly@drivepremier.com

March 08, 2023

Jason was great helping us pick our model and options, then working through the transfer and paper work. He then followed up to see that we were happy with our purchase. Also Christine in Finance was so a More

by wjmsdn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine Barboza, Jason Reynolds
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Mar 09, 2023 -

Volvo Cars Cape Cod responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Harold Reilly - General Manager hreilly@drivepremier.com

March 04, 2023

Very friendly and keep you up to date with the progress of repairs. Comfortable waiting room during my 70K mile service. More

by Patty T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones
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Mar 05, 2023 -

Volvo Cars Cape Cod responded

Thank you, Patty! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volvo Cars Cape Cod. Bryan Wells - Service Manager bwells@drivepremier.com

March 03, 2023

Very professional knowledgeable about product, responsive and provide prompt and accurate answers to questions related to my car. More

by BOB@BOBCHURCHILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones
Print
Mar 05, 2023 -

Volvo Cars Cape Cod responded

Bob, Thank you for choosing Volvo Cars Cape Cod. Your feedback and rating mean a lot to us. We're glad Andrea was able to help, and we hope to see you again! Bryan Wells - Service Manager bwells@drivepremier.com

February 25, 2023

Everyone was very helpful and accommodating. I appreciated the video and explanation of what I needed. More

by Lois4liberty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Smith, Rebekah Taber
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Feb 26, 2023 -

Volvo Cars Cape Cod responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bryan Wells - Service Manager bwells@drivepremier.com

February 25, 2023

Everyone is congenial and they provide excellent service whenever I go to this dealership, in both sales and maintenance. More

by plathelsie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells, Rebekah Taber
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Feb 26, 2023 -

Volvo Cars Cape Cod responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Bryan Wells - Service Manager bwells@drivepremier.com

February 22, 2023

Rebekah was excellent. She was very helpful and explaining everything about my car. I appreciate her help. More

by SUE813
Recommend Dealer
Yes
Employees Worked With
Rebekah Taber
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Feb 22, 2023 -

Volvo Cars Cape Cod responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Sue, and it's great to hear about your excellent experience here at Volvo Cars Cape Cod. Bryan Wells - Service Manager bwells@drivepremier.com

February 18, 2023

Rebekah was great. She managed to get my car serviced the day it was towed in, which was greatly appreciated. She kept me in touch every step if the way, And even ar More

by ljo
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Smith, Rebekah Taber
Print
Feb 19, 2023 -

Volvo Cars Cape Cod responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rebekah and our team, and we look forward to working with you again. Bryan Wells - Service Manager bwells@drivepremier.com

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