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Volvo Cars Cape Cod

Hyannis, MA

4.9
582 Reviews

270 North St

Hyannis, MA

02601

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Showing 582 reviews

February 08, 2023

I had several problems with my Volvo on a weekend and I called the dealer on Saturday letting them know I had a problem with my lights in particular. I got an appointment for Monday and was given a loaner More

by Lyons13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Wells, Andrew Smith, Rebekah Taber
Feb 09, 2023 -

Volvo Cars Cape Cod responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bryan Wells - Service Manager bwells@drivepremier.com

February 08, 2023

Awesome - very professional, helpful, competent, informed, and communicative on all issues about my scheduled service. A loaner woukd have been helpful but never seems to be one available. A defini More

by TIMMONSM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah Taber
Feb 09, 2023 -

Volvo Cars Cape Cod responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Bryan Wells - Service Manager bwells@drivepremier.com

February 06, 2023

Great service and a very helpful staff. They really go above and beyond for customers. More

by MRS_BUNGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells, Andrew Smith, Rebekah Taber
Feb 07, 2023 -

Volvo Cars Cape Cod responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Bryan Wells - Service Manager bwells@drivepremier.com

February 06, 2023

Very helpful and understanding. .I would recommend this place to others.. thank you for everything More

by fotiosskordas069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells, Rebekah Taber
Feb 07, 2023 -

Volvo Cars Cape Cod responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volvo Cars Cape Cod, we look forward to having you as a valued customer for many years to come! Bryan Wells - Service Manager bwells@drivepremier.com

February 06, 2023

I’ve been with Volvo Cape Cod for over a decade. This time was different— the video inspection was a new splash, but they measured the tread thickness on my tires without noticing they were snow tir More

by MECRAYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells, Andrew Smith, Rebekah Taber
Feb 07, 2023 -

Volvo Cars Cape Cod responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bryan Wells - Service Manager bwells@drivepremier.com

February 04, 2023

Thorough service. I appreciated the rides home and back to the dealership. I really liked the video of my service. More

by Jen stuart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Smith, Rebekah Taber
Feb 05, 2023 -

Volvo Cars Cape Cod responded

Thank you, Jen! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volvo Cars Cape Cod. Bryan Wells - Service Manager bwells@drivepremier.com

February 03, 2023

Welcoming and very knowledgeable in an exceptionally clean office and waiting area. The work was done in a timely fashion. More

by Arlamb1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Rebekah Taber
Feb 05, 2023 -

Volvo Cars Cape Cod responded

Thank you! Andrea and our team appreciates your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volvo Cars Cape Cod. Bryan Wells - Service Manager bwells@drivepremier.com

February 02, 2023

They wanted over $400 for a reservoir I purchased for $50. They wanted over$700 for a headless gut assembly that I got for $179. They wanted over $900 for a negative battery cable. They replaced the ther More

by HHATT98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrea Jones, Rebekah Taber
Feb 03, 2023 -

Volvo Cars Cape Cod responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Bryan Wells - Service Manager bwells@drivepremier.com

February 01, 2023

Attentive service, informative video by service technician, willing to answer questions and provide details, excellent waiting area. More

by AMOY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Reilly, Andrea Jones, Bryan Wells, Andrew Smith, Rebekah Taber
Feb 01, 2023 -

Volvo Cars Cape Cod responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bryan Wells - Service Manager bwells@drivepremier.com

January 31, 2023

Great service people are friendly and trustworthy. car dealership is comfortable and customer friendly.We always feel comfortable doing business with this dealership. More

by Kathymullen48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Christine Barboza, David Constant
Feb 01, 2023 -

Volvo Cars Cape Cod responded

Kathy, Thank you! David, Andrea, and Christine appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volvo Cars Cape Cod. Bryan Wells - Service Manager bwells@drivepremier.com

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