Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Volvo Cars Cape Cod
Hyannis, MA
588 Reviews
Premier Companies offers the friendly individualized attention of a local store with best-in-class service to deliver a vehicle purchasing experience that exceeds expectations. We have proudly been in the automotive business serving our communities for over 30 years.
As part of our initiative to constantly improve customer service, we eliminated the hassle, pressure, and wasted time of the traditional vehicle purchasing experience by developing our Premier Promise - negotiation free, transparent, market-based value that you deserve without all the hassles that have occurred in the past.
This seamless & transparent process ensures all of our customers receive the finest value - every customer the same way, every time!
Our Premier Promise is to provide negotiation-free value on every vehicle based on current market conditions. We created the Premier Pure Promise because we believe that customers want a fast, fair, and simple way to acquire their vehicles.
Premier Pure Promise is not a quick sale with limited time to buy, these values are available on all of our vehicles, twenty-four hours a day, seven days a week to provide you with a fast, fair, and simple vehicle purchasing experience.
Our Sales Client Advisors are skilled to assist you in obtaining the vehicle that best ts your needs. At Premier Companies, our non-commissioned Sales Client Advisors are compensated based on your customer satisfaction.
Meaning, we provide our clients with all the information necessary to make a good decision and we ask that they reward us with their business.
Our long-term commitment starts with sales and continues throughout your automotive ownership experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 588 reviews
February 18, 2023
VERY PLEASED with the overall experience of service at Volvo Cape Cod. I live on an island(Nantucket) so have to send my car over on a ferry. They pick up the car at the ferry and take it back to the fe Volvo Cape Cod. I live on an island(Nantucket) so have to send my car over on a ferry. They pick up the car at the ferry and take it back to the ferry when service is finished. I love the video of my car in the shop with the explanation of what was done. Rebekah was extremely accommodating in helping to get me an appointment when I had difficulties getting a reservation to get my car off the island. Service was completed and car returned to me on the island in less than 24 hours. Very impressive. More
by ANNSTOCK
Verified CustomerEmployees Worked With
Andrew Smith, Rebekah Taber
February 13, 2023
Professional and courteous service! A very positive experience for our first appointment, and appreciated the car wash coupon. A very positive experience for our first appointment, and appreciated the car wash coupon. More
by walsh.susan1
Employees Worked With
Andrea Jones, Bryan Wells, Andrew Smith, Rebekah Taber
February 12, 2023
Rebekah worked with me to identify a strange noise I was hearing in my Volvo. She and Andrew didn't ignore me or think I was foolish. They allowed me to video the noise and return for their assessment. I hearing in my Volvo. She and Andrew didn't ignore me or think I was foolish. They allowed me to video the noise and return for their assessment. It worked. They identified the source of the noise and fixed it. More
by di42na
Employees Worked With
Andrew Smith, Rebekah Taber
February 10, 2023
Great service great people. They have earned my service and recommendations. I can trust that the safety of my auto is in good hands. Many thanks! They have earned my service and recommendations. I can trust that the safety of my auto is in good hands. Many thanks! More
by BGEATRAKAS
Employees Worked With
Andrea Jones, Bryan Wells, Andrew Smith
February 10, 2023
Andrea is terrific, she bends over backwards to accommodate customers. She is always pleasant and very competent. Everyone in the service department is equally great. accommodate customers. She is always pleasant and very competent. Everyone in the service department is equally great. More
by Barbara Sternberg
Employees Worked With
Andrea Jones, Bryan Wells, Rebekah Taber
February 08, 2023
I had several problems with my Volvo on a weekend and I called the dealer on Saturday letting them know I had a problem with my lights in particular. I got an appointment for Monday and was given a loaner called the dealer on Saturday letting them know I had a problem with my lights in particular. I got an appointment for Monday and was given a loaner while they worked on the car. A few hours later I was told it was fixed and also received a video from the technician explaining what was done. Car is running great after a complete software update, thanks! More
by Lyons13
Employees Worked With
Bryan Wells, Andrew Smith, Rebekah Taber
February 08, 2023
Awesome - very professional, helpful, competent, informed, and communicative on all issues about my scheduled service. A loaner woukd have been helpful but never seems to be one available. A defini informed, and communicative on all issues about my scheduled service. A loaner woukd have been helpful but never seems to be one available. A definite negative - not for Rebekah - but for dealership. More
by TIMMONSM
Employees Worked With
Rebekah Taber
