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Volvo Cars Cape Cod

Hyannis, MA

4.9
584 Reviews
Premier Companies offers the friendly individualized attention of a local store with best-in-class service to deliver a vehicle purchasing experience that exceeds expectations. We have proudly been in the automotive business serving our communities for over 30 years. As part of our initiative to constantly improve customer service, we eliminated the hassle, pressure, and wasted time of the traditional vehicle purchasing experience by developing our Premier Promise - negotiation free, transparent, market-based value that you deserve without all the hassles that have occurred in the past. This seamless & transparent process ensures all of our customers receive the finest value - every customer the same way, every time! Our Premier Promise is to provide negotiation-free value on every vehicle based on current market conditions. We created the Premier Pure Promise because we believe that customers want a fast, fair, and simple way to acquire their vehicles. Premier Pure Promise is not a quick sale with limited time to buy, these values are available on all of our vehicles, twenty-four hours a day, seven days a week to provide you with a fast, fair, and simple vehicle purchasing experience. Our Sales Client Advisors are skilled to assist you in obtaining the vehicle that best ts your needs. At Premier Companies, our non-commissioned Sales Client Advisors are compensated based on your customer satisfaction. Meaning, we provide our clients with all the information necessary to make a good decision and we ask that they reward us with their business. Our long-term commitment starts with sales and continues throughout your automotive ownership experience.
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270 North St

Hyannis, MA

02601

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Showing 584 reviews

February 01, 2023

After listening to my concerns about a tinny sound the service folks couldn't find, my service coordinator suggested I record the sound on my phone. Rather than think I was exaggerating, her idea allowed More

by di42na
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Rebekah Taber
Feb 01, 2023 -

Volvo Cars Cape Cod responded

Thanks for sharing about your experience with Volvo Cars Cape Cod. Andrea and Rebekah appreciate your business and hope to see you again soon! Bryan Wells - Service Manager bwells@drivepremier.com

February 01, 2023

Attentive service, informative video by service technician, willing to answer questions and provide details, excellent waiting area. More

by AMOY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Reilly, Andrea Jones, Bryan Wells, Andrew Smith, Rebekah Taber
Feb 01, 2023 -

Volvo Cars Cape Cod responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bryan Wells - Service Manager bwells@drivepremier.com

January 31, 2023

Great service people are friendly and trustworthy. car dealership is comfortable and customer friendly.We always feel comfortable doing business with this dealership. More

by Kathymullen48
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Christine Barboza, David Constant
Feb 01, 2023 -

Volvo Cars Cape Cod responded

Kathy, Thank you! David, Andrea, and Christine appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volvo Cars Cape Cod. Bryan Wells - Service Manager bwells@drivepremier.com

January 29, 2023

Andrea was responsive and proactive. Their overall review of the car identified a few other problems that they raised to me and then addressed. Overall a great experience once again. More

by Adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones
January 28, 2023

I was told I needed a new key fob (380 dollars) because the “prongs inside were broken”. I brought it home, watched a You tube video and turns out, they had just put the battery in wrong. Fob works fine. N More

by STRUMSKI13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrea Jones
Jan 30, 2023 -

Volvo Cars Cape Cod responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Bryan Wells - Service Manager bwells@drivepremier.com

January 28, 2023

I appreciate that the service staff; Andrea and Brian have been a constant now for a few years. There had been a lot of turnover previously and not possible to build trust. More

by Long time Volvo owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells
Jan 30, 2023 -

Volvo Cars Cape Cod responded

Thank you for your business and this review. We're happy to hear Andrea, Bryan, and our team have been able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Wells - Service Manager bwells@drivepremier.com

January 26, 2023

Received excellent service, responsive, and caring to my personal needs.I would recommend this dealership to anyone. More

by wstrat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harold Reilly, Andrea Jones, Christine Barboza, Jason Reynolds
Jan 27, 2023 -

Volvo Cars Cape Cod responded

Thank you for choosing Volvo Cars Cape Cod. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Harold Reilly - General Manager hreilly@drivepremier.com

January 26, 2023

Very pleased with the service that I received. ..thank you...inappropriated the fact that I could be picked up at work and brought to the dealership to pick up my car. More

by JUDIP1027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Andrew Smith
Jan 27, 2023 -

Volvo Cars Cape Cod responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Wells - Service Manager bwells@drivepremier.com

January 25, 2023

Prompt, good service , pleasant and respectful good diagnosis on my 01 V70 with a complicated problem More

by Patriciaamcfadden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Andrew Smith, Rebekah Taber
Jan 26, 2023 -

Volvo Cars Cape Cod responded

Thank you, Patricia! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volvo Cars Cape Cod! Bryan Wells - Service Manager bwells@drivepremier.com

January 25, 2023

Everything was done exactly as expected and everyone was polite and professional. Surprised they didn’t vacuum like in the past More

by Vjenright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Andrew Smith, Rebekah Taber
Jan 26, 2023 -

Volvo Cars Cape Cod responded

Thank you for choosing Volvo Cars Cape Cod. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Bryan Wells - Service Manager bwells@drivepremier.com

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