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Volvo Cars Danbury

Danbury, CT

4.1
217 Reviews
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106 Newtown Road

Danbury, CT

06811

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Showing 217 reviews

July 24, 2025

I dropped my Volvo XC 60 off to have the A/C fixed. They charged me $800 to fix the problem. My A/C stopped working less then a month after it was fixed. I dropped the car off and they now say it w More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Zucker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rocco Turchiano
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

My wife and I had a less than desirable experience. The dealership failed to deliver the car in a timely manner. The salesman Carlo tried everything to get us the car but it was not working. The sales More

by Jmowbray
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Dillon zero stars
June 25, 2025

Everything was great. Wonderful service. Kyle was great abd very personable and professional. The wait was great. More

by aliceranieri65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Jul 02, 2025 -

Volvo Cars Danbury responded

Thank you for taking the time to leave us a 5 star review! Your kind words are truly appreciated and we'll make sure to pass them along to Kyle. We work hard to uphold the highest standards and it's great to know it's making a difference. Thank you for choosing Volvo Cars Danbury!

April 15, 2025

They do not stand behind their cars. The Volvo XC 60 is a terrible car fraught with SO MANY issues. My car has practically been at the dealer more than on the road. The dealer solution w More

by rozanskk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carlo, Tiffany
Apr 16, 2025 -

Volvo Cars Danbury responded

Thank you for taking the time to share your experience. We're truly sorry to hear about the ongoing issues you've had with your XC60 and that our efforts to resolve them haven’t met your expectations. This is not the experience we strive to provide, and we understand your frustration. Please reach out at your earliest convenience to address this. Thank you MelanieSullivan@thepremiercollection.com 203-826-8520

April 12, 2025

Bought my car here and the dealership and service department are first rate. Professional and excellent communication on all levels. Friendly and accommodating. More

by malka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
Apr 14, 2025 -

Volvo Cars Danbury responded

Malka, Thank you for your thoughtful review! We're glad to hear both our sales and service teams provided a professional, friendly, and seamless experience. We appreciate your trust in Volvo Cars Danbury!

April 03, 2025

Long wait on simple job plus they didn’t do what we asked thank you More

by vjones3466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Apr 07, 2025 -

Volvo Cars Danbury responded

We’re sorry to hear about your recent experience, and we appreciate you bringing this to our attention. Your feedback is important, please feel reach out to our team so we can discuss this further. (203) 409-8563

March 17, 2025

Great buying experience. I would highly recommend this dealership. Rocco was very patient and knowledgeable. More

by Mgvaughan24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco , Master TPC
Mar 19, 2025 -

Volvo Cars Danbury responded

Mgvaughan24, Thank you for taking the time to leave a 5 star review and for your kind words regarding your experience working with Rocco! Best, Volvo Cars Danbury

February 22, 2025

PLEASE EXCUSE THE CAPS, MY EYES! TIFFANY IS GREAT, SHE ALWAYS HAS A SMILE IN HER VOICE ON THE PHONE, AND IN PERSON SHE IS EVEN BETTER, IF THATS POSSIBLE! SHE IS SO SUITED FOR HER JOB More

by YOUR WORST NIGHTMARE CUSTOMER!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
THE VOLVO TEAM IS GREAT OVERALL! , Jeremy Abramson
Feb 24, 2025 -

Volvo Cars Danbury responded

Hello, Thank you so much for the amazing feedback! Tiffany will be thrilled to hear your kind words. She truly is a gem, and we're so lucky to have her on the team. We're glad she’s able to handle everything with grace and kindness—she’s definitely a pro! We appreciate you and your continued support!

October 20, 2024

Excellent service with last minute need — screw in my tire and it was loosing air — it was Saturday afternoon. The waiting area is comfortable including a plush sofa with large screen TV. Could have happ More

by Reisch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All top notch!
Oct 21, 2024 -

Volvo Cars Danbury responded

Thank you for sharing your experience! We're so glad we could assist with your tire issue, especially on a Saturday afternoon. It’s great to hear you enjoyed our comfortable waiting area. If you ever need anything else, feel free to stop by—we're always here to help!

September 11, 2024

Excellent experience . Jen was excellent. Thank you for the help. I would recommend to friends More

by Robdam82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jen, GRAZIA BUETI, Jeremy Abramson, Master TPC
Sep 13, 2024 -

Volvo Cars Danbury responded

Thank you for sharing your feedback! We're glad to hear from you, and if there's anything else you need, don't hesitate to contact us. We're always here to make sure your experience is seamless!

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