Volvo Cars Danbury

I recently had a very disappointing experience with this dealership. Last Friday, my car was delivered, but we didn’t receive the temporary number plate or registration. Despite calling numerous times, no o dealership. Last Friday, my car was delivered, but we didn’t receive the temporary number plate or registration. Despite calling numerous times, no one from the sales team or front desk has provided any answers or updates. The staff has been incredibly unhelpful and rude, showing a complete lack of customer service. This kind of behavior is unacceptable and has caused significant inconvenience. More

Very DISAPPOINTED: SERVICE can’t solve dangerous problem in 4 visits: “key removed” message often! in 4 visits: “key removed” message often! More

Danbury Volvo Always give excellent service and advice. They consistently give me short notice service appointments. Their Staff is very knowledgeable and Great to work with. They consistently give me short notice service appointments. Their Staff is very knowledgeable and Great to work with. More

Volvo Cars Danbury made finding and purchasing a new car easy and enjoyable. I was looking for a pre owned car and Chris M found exactly what I wanted and more for the price that fit my budget. I’d recommen easy and enjoyable. I was looking for a pre owned car and Chris M found exactly what I wanted and more for the price that fit my budget. I’d recommend this dealership to friends and family. More

Wonderful experience! !! Ryan was extremely helpful and knowledgeable! Highly recommended using this dealer and salesman! !! Ryan was extremely helpful and knowledgeable! Highly recommended using this dealer and salesman! More

The Danbury Volvo dealership is a state of the art dealership. Stylish showroom, Full inventory of available cars and attentive Sales people and staff. We would gladly refer family and friends t dealership. Stylish showroom, Full inventory of available cars and attentive Sales people and staff. We would gladly refer family and friends to this dealership. ( have already done so.! ) We are very happy with our 2024 Volvo XC 40 .Carlo went out of his way to make sure of it ! . We will certainly keep this in mind when the lease is up in three years. Thank you, Danbury Volvo ( and Carlo ) For a pleasant sales experience !! More

It’s extremely comfortable while waiting. I love the whole process and how nice they are. I love the whole process and how nice they are. More

Carlo is the best salesman I’ve ever had , if I was the owner he has management written all over him , the most helpful gracious man I’ve dealt with , I love Volvo of Danbury , and he’s the reason why I’ll owner he has management written all over him , the most helpful gracious man I’ve dealt with , I love Volvo of Danbury , and he’s the reason why I’ll always go back, you guys have a gem of an employee More

Had an appointment for 3:00 Friday to pick up my CPO Volvo. Worst experience, it took 3 hours. Only one finance rep and the customer before me decided they needed to read every line of the standard cont Volvo. Worst experience, it took 3 hours. Only one finance rep and the customer before me decided they needed to read every line of the standard contract. On top of that they couldn’t get the plates off my trade because they were secured with hex screws that required a technician. I was told that needed manager approval to pull a tech off a job even for the 15 minutes it took to remove the plates. The final straw was they gave me the wrong VIN so I needed to scramble with my insurance company to get updated insurance ID cards. Then to top it off I received a follow up email stating if I wasn’t happy with the service please call and speak with the general manager. I called and first the receptionist’s immediate response was he was busy. I explained why I was calling and she asked me to hold. I was then put to voicemail. I left a message with my name and number asking for a callback. That was at 10am today and I’ve not heard from anyone. More

Worked with Aldo and everything was clear and well explained. Slight mis-communication regarding financing was quickly clarified. Car was ready to go explained. Slight mis-communication regarding financing was quickly clarified. Car was ready to go More