
Volvo Cars Danbury
Danbury, CT
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Both Mike Cerrone and Mike (service Manager) have always been very friendly, accommodating and informative. I never feel rushed when things need to be explained. I have recommended this dealership and ser been very friendly, accommodating and informative. I never feel rushed when things need to be explained. I have recommended this dealership and service department to other friends. We have been Volvos owners since the 1990's and currently own 2 Volvos. No doubt that both Mike's do a great job!!!! More
Brought in the car before 10am for service. There is no communication until I called to find out the status of the car at 4:55pm. It turned out that it was over night'er. The service department should have communication until I called to find out the status of the car at 4:55pm. It turned out that it was over night'er. The service department should have better communication with the customer. More
My salesperson, Kevin, made the new car buying ordeal a pleasure. His product knowledge and no pressure sales approach is second to none. If you want a seamless great car buying experience go to Volvo of D pleasure. His product knowledge and no pressure sales approach is second to none. If you want a seamless great car buying experience go to Volvo of Danbury and ask for Kevin. More
The entire service team at Volvo is friendly and accomodating. Mike C goes above and beyond consistently! Very pleased with service: not so much with the Sales , purchased my car at another Volv accomodating. Mike C goes above and beyond consistently! Very pleased with service: not so much with the Sales , purchased my car at another Volvo More
I've been a customer of Volvo of Danbury for over 12 yrs (since Mill Plain days). Their service and quality of work is excellent. Support from the whole service team has always been great. As I have told th (since Mill Plain days). Their service and quality of work is excellent. Support from the whole service team has always been great. As I have told the ownership many times, it's the quality of service from people like Mike Cerone and team that keep me coming back especially given my vehicles are post warranty. More
Volvo of Danbury has been servicing our Volvos since 1998. They have a lot of experience with these cars, both brand new and high-mileage vehicles. We have had no issues scheduling routine service. I am 1998. They have a lot of experience with these cars, both brand new and high-mileage vehicles. We have had no issues scheduling routine service. I am out of town quite a bit and it is comforting to know that if my family has an emergency with one of our Volvos, they can take the car in and usually get it fixed in the same day. If not, there is usually a loaner available or they will make arrangements for a rental car. They do quality work, but if there is a problem they will make it right. As a long term customer, we have gotten to know the service advisors, especially Mike Cerone, the service manager, Mike DeSanzo, and some of the technicians very well. They are great people who care about customer satisfaction. We would recommend Volvo to anyone who wants a premium automobile and Volvo of Danbury if you want the premium customer care that should go along with it. More
Every time I bring my car for service I get the best out of it. All the employees are exceptional. Especially Mike Cerrone knows me by my name. He is very pleasant and professional. of it. All the employees are exceptional. Especially Mike Cerrone knows me by my name. He is very pleasant and professional. More
I have always been treated with respect and friendliness. Volvo of Danbury has been very accomodating with loaners and fast service on my car. I did not buy my car here but the other dealership in my area wa Volvo of Danbury has been very accomodating with loaners and fast service on my car. I did not buy my car here but the other dealership in my area was lacking in the quality of service, so I switched to Danbury and am very happy I did. More
They are always friendly and ask detailed questions regarding the issues and do a thorough job of servicing and testing before returning your car to you. This is a professional dealership, always imma regarding the issues and do a thorough job of servicing and testing before returning your car to you. This is a professional dealership, always immaculately clean and offers world class customer care. I have not a single complaint over the last several years of doing business here. Carol Maiolo More