Volvo Cars Danbury

no substitute for experience ! 1. I recently had an issue with the power steering, Melanie promptly and graciously offered me the use of a loaner right off the bat! ... I'll alwa 1. I recently had an issue with the power steering, Melanie promptly and graciously offered me the use of a loaner right off the bat! ... I'll always remember that, and thank you Melanie. 2. In addition, I brought in our beloved '08 xc70 for a servicing and was very pleased with the level of service and for pointing out the warning signs for potential mechanical problems. Mike Cerone's communicating and advising skills are greatly appreciated by someone who has owed several Volvos. Mike is a great guy and super knowledgable. 3. I had the good experience of being advised by Jon who was very direct and straight forward. I especially liked how he patiently answered my many questions and got back back to me after conferring the technician in detail. More

Danbury Volvo=Customer Service Excellence My most recent experiences at Danbury Volvo are probably the best to share. Although my 12+ years as a customer have consistently been as a very staff My most recent experiences at Danbury Volvo are probably the best to share. Although my 12+ years as a customer have consistently been as a very staffed customer. Having expereinced a major accident late last year I can tell you first hand that their collision dept. will do all they can for you. My goal was to get my car back-- not to have it totaled. It was a close call-- through careful sourcing & unbeleiveble patience, Shannon & her team returned my beloved station wagon to me. It was like new-- beautifully restored. The service team is equally awesome too-- John, Melanie, Dan, Mike are wonderfully courteous, caring, friendly and constantly go over and above the call of customer service duty. I'm truly greatful all these folks are there at the ready, whenever our family's aging "fleet" of cherished Volvos need a shot in the arm to keep on trucking!!! More

Excellent A+++ service Mike is by far the best service manager I've ever dealt with...very professional and goes the extra mile to ensure exceptional service is being provid Mike is by far the best service manager I've ever dealt with...very professional and goes the extra mile to ensure exceptional service is being provided. More

Purchased new car. I would highly recommend this dealership. Our salesman was personable and thorough. The purchase transaction was very smooth and complete. They took c I would highly recommend this dealership. Our salesman was personable and thorough. The purchase transaction was very smooth and complete. They took care of title, insurance and warranty. More

Prompt and Courteous Service The staff is always attentive and the waiting are is pleasant and welcoming. My car gets fixed while I wait in comfort or have the use of a loaner at The staff is always attentive and the waiting are is pleasant and welcoming. My car gets fixed while I wait in comfort or have the use of a loaner at no charge. Plus I can usually schedule an appt within a day or so of calling. More

great service This Volvo dealership provides excellent service to its customers in a professional & timely manner.They are great to work with. I recommend them hig This Volvo dealership provides excellent service to its customers in a professional & timely manner.They are great to work with. I recommend them highly. Recent price reductions have made them more competitive More

Outstanding Service This is the second time I have worked with Volvo of Danbury. I found their helpfulness, kindness and professionalism to be outstanding. Both times, This is the second time I have worked with Volvo of Danbury. I found their helpfulness, kindness and professionalism to be outstanding. Both times, they helped me find the exact car I needed that fit my family and my budget the best. I choose Volvo for safety, but I am a pragmatic shopper therefore I choose the basic models. Volvo of Danbury still treated me like a VIP customer and I can tell they treat all customers like this. I always feel I can trust them and I know they will take care of every detail for me in the transaction. Both times, the sales were extremely easy and the salesperson (Kevin Kilroy) could not have been kinder, more knowledgable, and more thorough. More

quick response My car came up with an engine failure notice so I needed to have it serviced immediately. Mike took it right away and gave me a loaner so I could get My car came up with an engine failure notice so I needed to have it serviced immediately. Mike took it right away and gave me a loaner so I could get on my way. More

Great service Recently brought my older V 50 in for excessive road noise and was relieved to find out it needed new tires and nothing else. Volvo of Danbury is exce Recently brought my older V 50 in for excessive road noise and was relieved to find out it needed new tires and nothing else. Volvo of Danbury is excellent at diagnosing and solving the problems efficiently. Melanie, Mike, Jon, and the tech crew are knowledgable and true professionals. More

Easy, Professional, Competitive and Efficient I typically would not rate a dealership, but with the recent experience I had, when buying a 2012 certified used Volvo XC70, it needed to be recognize I typically would not rate a dealership, but with the recent experience I had, when buying a 2012 certified used Volvo XC70, it needed to be recognized. -I sent and email inquiry after hours on a weekend, it was responded to by an actual salesperson , almost immediately. -The price they were asking was already competitive, after my first meeting with them and their review of my trade, they sharpened their pencils still more. -They advised me that I could pick up the car that evening, even with an outstanding loan on it and a new one to be created. -Stephanie in sales, and the finance manager were professional and efficient. Overall, amazing experience, much better than the many other Volvo dealers my family has worked with for the past 20 year! More