Volvo Cars Danbury - Service Center

Mike Cerone is the best service rep I've ever worked with. If you ever lose Mike, you lose me and I'll go back to buying Mercedes. I have two complaints: 1. I've bought three Volvo's from this de with. If you ever lose Mike, you lose me and I'll go back to buying Mercedes. I have two complaints: 1. I've bought three Volvo's from this dealership combo, for over $120,000 in total, in the last 12 years. I've taken each of them for every servicing to you. Never bounced a check. But when I came in earlier this week, for a $63.28 service charge, I still had to show my driver's license when I wrote a check. THAT'S ABSURD!!! Not Mike's fault, obviously - he was a little embarrassed - but dealership management might want to take a harder look at the way it treats it repeat customers, if it want's them to "repeat." 2 - This is the third time I've tried to write a "review" using this website. The last two times, as iT did today, it let me write the review, then asked me to "log in," which I did. It then went back to the beginning and made me write it over. The last two times I got frustrated and just quit. This time I stuck it out and did it. Either get this site reprogrammed to be more "user friendly'" or stop using it! More

I have purchased three new Volvos from this dealership and have nothing but praises for their establishment. They have treated me and my wife with the utmost respect and professionalism from the sales de and have nothing but praises for their establishment. They have treated me and my wife with the utmost respect and professionalism from the sales department to the service department. Their chemistry and willingness to work towards a common goal, "Costumer Satisfaction" is unparalleled. Keep up the good work! More

Excellent service evolution! Rob helpful in his communication with us about what items needed to be attended to and in updating us on time of completion. communication with us about what items needed to be attended to and in updating us on time of completion. More

I have always received great service and feel the service reps are honest and working on my best interest. I would like to bring my land rover to this repair also. Everyone is very courteous and pleasant t reps are honest and working on my best interest. I would like to bring my land rover to this repair also. Everyone is very courteous and pleasant taking time with each customer More

I felt very comfortable from the moment I walkedin the service door, being immediately greeted with a 'good morning' by Mike. After we discussed the reason for my visit, mike offered me coffee and suggest service door, being immediately greeted with a 'good morning' by Mike. After we discussed the reason for my visit, mike offered me coffee and suggested I sit in the waiting area. Mike checked in with me a couple of times during my wait and when my car was service was complete, he sat across from me and explained everything that was done. I was extremely satisfied with the customer service I received from Mike. He truly was a polished professional! More

Mike Cerone in the Service Department is always extrememly accomodating and helpful. We always get an honest appraisal from him and the others in the department, and he is always friendly and willi extrememly accomodating and helpful. We always get an honest appraisal from him and the others in the department, and he is always friendly and willing to work around my schedule, when needed. I highly recommend the Volvo of Danbury Service Department. More

Bought our third Volvo from this dealership JUST so we could have Mike do the sevvicing! Can not recommend this service department too highly! Sales department was equally wonderful. could have Mike do the sevvicing! Can not recommend this service department too highly! Sales department was equally wonderful. More

We purchased our used 2007 Volvo XC70 from Danbury Volvo. The sales and service are exceptional. As our vehile approached 135K we have found the service to be excellent due to the excellent staff and service The sales and service are exceptional. As our vehile approached 135K we have found the service to be excellent due to the excellent staff and service professionals. It also helps that they have loaners. My only message is to the Volvo PRESIDENT and HEAD DESIGN TEAM. If you want to keep selling cars you need to make them ALOT MORE FUEL EFFICIENT! My next CAR may not/at this time WILL NOT be a volvo unless we SEE MAJOR IMPROVEMENTS IN PARTS COSTS AND FUEL EFFIECIENCY. Also, get your ENGINEERS TO DESIGN A CAR WITH NO MORE BLIND SPOTS - instead of ridiculuos 1300.00 sensors on SIDE MIRRORS. Do the Volvo Brand a favor and get your TEAM ON IT. WE are educated comsumers and the competition is showing VERY TEMPTING OPTIONs. MTC-my two cents happy easter/passover More

Had a rear brake issue with my certified s80. I needed Had a rear brake issue with my certified s80. I needed to have my car fixed right away on a Monday morning - no appointment. I expected to be put Had a rear brake issue with my certified s80. I needed to have my car fixed right away on a Monday morning - no appointment. I expected to be put off or told to come back Wednesday, and I did not want to risk driving it. Rob, my serivce writer was great. He understood my sense of urgency and worked with the technicians to get me in and out quickly. These guys are great to deal with - Fast, Friendly and they understand good customer service. Give 'em a try. More

Everyone at Danbury Auto is incredibly helpful. I have been going there 9 years and they are like family. They always explain clearly what was done and how it will help the car been going there 9 years and they are like family. They always explain clearly what was done and how it will help the car More