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Volvo Cars Danbury - Service Center

Danbury, CT

4.3
128 Reviews

128 Reviews of Volvo Cars Danbury - Service Center

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February 01, 2017

Fantastic service and hassle free I got my 10.000 mile Volvo XC90 service today Service was phenomenal! I called to schedule my app and got a loaner, the staff Was friendly and will More

by Volvoxc90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria
Feb 28, 2017 -

Volvo Cars Danbury responded

Thank you for taking the time to submit your review. I delighted to hear that you were pleased with our service department. Our team works diligently each and every day to ensure that all our valued customers have positive service appointments. It has been a pleasure working with you. Regards, Melanie Sullivan - Service Manager

January 09, 2017

Great Fast Service Decided to wait for my 30k service and Volvo of Danbury completed it in less than an hour. Great People, Great Service. Usually I drop my car off be More

by John54321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie
Feb 28, 2017 -

Volvo Cars Danbury responded

Thank you for taking the time to submit your review. I am pleased to hear that you were satisfied with the service you received from our service department. Our top priority is our customer satisfaction, so it is always greatly reassuring to hear about your experiences with our dealership. We appreciate your business. Regards, Melanie Sullivan - Service Manager

December 01, 2016

Needed service I find the service dept just amazing and very consumer Friendly at all times!! They will go to the extreme to accommodate your needs! I plan on buyi More

by Doggy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie and John
Jan 04, 2017 -

Volvo Cars Danbury responded

Thank you for review. I appreciate you taking the time to let us know that you were satisfied with the customer service you received from our service department. Our entire service team takes great pride in our work and providing all our customers with excellent service. We appreciate your business, and thank you for choosing Volvo of Danbury. Regards, Melanie Sullivan - Service Manager

November 26, 2016

Best Service Experience EVER By far one of the best service experiences that I have ever had. I live in Middletown therefore going to Danbury is completely out of my way but since More

by Armad
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie
Jan 04, 2017 -

Volvo Cars Danbury responded

Thank you for taking the time to write your excellent review and recommendation. I am delighted to hear that you were pleased with our service department. Our goal each and every day is to provide all our valued and loyal customers with outstanding customer service, and make all their service appointments a positive one. As always, we appreciate you business, and look forward to working with you again. Regards, Melanie Sullivan - Service Manager

September 10, 2016

Confidence and Trust Volvo of Danbury has been looking after our cars for thirty years over four cars. Mike Cerone in particular is a delight to work with and inspires tr More

by Colin Harrison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cerone, Jonathan Cooper
Jan 04, 2017 -

Volvo Cars Danbury responded

Thank you for your comments. I am pleased to hear that you were satisfied with our service department. We strive each and every day to provide all our valued customers with exceptional service. It has been a pleasure doing business with you. Regards, Melanie Sullivan - Service Manager

September 03, 2016

Bad Service Repair My check engine light came on and my bluetooth was not working. I brought my volvo in to get these 2 problems solved. I was told my pcv valve was cl More

by mtvand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Melanie
Jan 04, 2017 -

Volvo Cars Danbury responded

I apologize for your less than satisfactory experience with our service department. Our goal is and always has been to provide all our valued customers with excellent service. I wish we had the opportunity to rectify this situation and win you back as a valued customer. Regards, Melanie Sullivan - Service Manager

July 03, 2016

Great service department! My wife had her car serviced this week. As always great experience and courteous staff. Love this dealer ship. On our fourth car from them and many mo More

by QbnCgr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Cooper
Jan 04, 2017 -

Volvo Cars Danbury responded

Thank you for taking the time to submit your review. I am pleased to hear that you were satisfied with our service department. Our team is always excited to go the extra mile for our valued and loyal customers and exceed their expectations. It has been a pleasure working with you. Regards, Melanie Sullivan - Service Manager

July 01, 2016

Always consistent - Always great Mike Cerone and the team at Danbury Volvo have been servicing our cars for many years. The mere fact that Mike has been there the whole time is a test More

by GregR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cerone
Jan 04, 2017 -

Volvo Cars Danbury responded

Thank you for taking the time to submit your review. I am delighted to hear that Mike was helpful during your service appointment. Mike is an important member of our staff who exemplifies the high standards and ethics we set for ourselves, and our valued customers have been come to expect. As always, we appreciate your business. Regards, Melanie Sullivan - Service Manager

June 10, 2016

XC60 service. Had my car serviced @ Danbury Volvo this past week. Mike ( service writer) went above a beyond as usual. The service department lead by Melanie is top More

by R/ S Hirst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Mike (tech) Melaine.
Jan 04, 2017 -

Volvo Cars Danbury responded

Thank you for your excellent review. I am pleased to hear that you were satisfied with our service department. Our entire service team works diligently each and every day to ensure that all our valued and loyal customers have pleasant and stress free service appointments. As always, we appreciate your business. Regards, Melanie Sullivan - Service Manager

June 06, 2016

Routine checkup was on a timely basis The rating was based on the service I received. It was friendly and the waiting area was comfortable. That is all my experience was involved in. More

by no
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cerrone?
Jan 03, 2017 -

Volvo Cars Danbury responded

Thank you for taking the time to submit your review. I am pleased to hear that you were satisfied with our service department. Our team is always excited to go the extra mile for our valued customers and exceed their expectations. It has been a pleasure doing business with you. Regards, Melanie Sullivan - Service Manager

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