128 Reviews of Volvo Cars Danbury - Service Center
Fantastic service and hassle free I got my 10.000 mile Volvo XC90 service today Service was phenomenal! I called to schedule my app and got a loaner, the staff Was friendly and will I got my 10.000 mile Volvo XC90 service today Service was phenomenal! I called to schedule my app and got a loaner, the staff Was friendly and willing to help!!! I had a conflict with the timing to pick up my car after service due to school pick up. Anthony, the service director told me " you worry about your kids pick up and we will worry about your car". They were super flexible! And I was able to return the loaner at my convenience. More
Great Fast Service Decided to wait for my 30k service and Volvo of Danbury completed it in less than an hour. Great People, Great Service. Usually I drop my car off be Decided to wait for my 30k service and Volvo of Danbury completed it in less than an hour. Great People, Great Service. Usually I drop my car off because I anticipate a long service process - but I'll be waiting in the future, just much easier. More
Needed service I find the service dept just amazing and very consumer Friendly at all times!! They will go to the extreme to accommodate your needs! I plan on buyi I find the service dept just amazing and very consumer Friendly at all times!! They will go to the extreme to accommodate your needs! I plan on buying another car there in the future! I find Melanie Sullivan a very competent person who assists everyone well and almost flawlessly! Kudos to her!!!! More
Best Service Experience EVER By far one of the best service experiences that I have ever had. I live in Middletown therefore going to Danbury is completely out of my way but since By far one of the best service experiences that I have ever had. I live in Middletown therefore going to Danbury is completely out of my way but since I had a terrible experience with Gengras Volvo and will NEVER go back there I decided to give Danbury Volvo a shot. The moment I got there they greeted me with a smile and let me know everything they were going to do. When they were finished they called me and when I arrived to pick up my car it was cleaned and ready to go. They once again explained everything that they completed. Melanie was awesome and I can say this with certainty because I am in the business and I know the difference between good service and bad and their service was TREMENDOUS. I would HIGHLY recommend this place to anyone looking for service. It may be out of the way but sometimes great service may not be convenient but it was always be great and that is what Volvo of Danbury is. More
Confidence and Trust Volvo of Danbury has been looking after our cars for thirty years over four cars. Mike Cerone in particular is a delight to work with and inspires tr Volvo of Danbury has been looking after our cars for thirty years over four cars. Mike Cerone in particular is a delight to work with and inspires trust and confidence. More
Bad Service Repair My check engine light came on and my bluetooth was not working. I brought my volvo in to get these 2 problems solved. I was told my pcv valve was cl My check engine light came on and my bluetooth was not working. I brought my volvo in to get these 2 problems solved. I was told my pcv valve was clogged and software was needed to be updated for the bluetooth. I went up at the end of the day when I was told the car was ready, paid and when I got in the car both the check engine light was still on and the bluetooth still didn't work! I left it for another day and then was told the fuel pressure sensor needed to be fixed. Customer service offered to bring the car back to me at the end of that day. When the car was returned my gas tank was on empty (when I had left it with about 1/3 tank of gas) and the blue tooth still was not working! They told me the problem was with my iphone (when I had already had the phone checked) but I was charged for the bluetooth. I also had to go directly to the closest gas station to get gas immediately! I found their service to be sloppy, not thorough and very unprofessional. We will not be going to Volvo of Danbury again! More
Great service department! My wife had her car serviced this week. As always great experience and courteous staff. Love this dealer ship. On our fourth car from them and many mo My wife had her car serviced this week. As always great experience and courteous staff. Love this dealer ship. On our fourth car from them and many more to come. Keep up the great work😍 More
Always consistent - Always great Mike Cerone and the team at Danbury Volvo have been servicing our cars for many years. The mere fact that Mike has been there the whole time is a test Mike Cerone and the team at Danbury Volvo have been servicing our cars for many years. The mere fact that Mike has been there the whole time is a testament to the consistency and professionalism at this location. I have seen them patiently explaining a simple repair to someone who has no idea about car repair and doing it in a way that that customer was comfortable knowing what had to be done. More
XC60 service. Had my car serviced @ Danbury Volvo this past week. Mike ( service writer) went above a beyond as usual. The service department lead by Melanie is top Had my car serviced @ Danbury Volvo this past week. Mike ( service writer) went above a beyond as usual. The service department lead by Melanie is top knotch, I wouldn't go anywhere else! Technician (also Mike ) prior to working on my car went out for a test drive with me. He was spectacular in troubleshooting a sound. Car is amazing!!! We own 3 Volvo's & they all are fabulous. Thank you Melanie & Team More
Routine checkup was on a timely basis The rating was based on the service I received. It was friendly and the waiting area was comfortable. That is all my experience was involved in. The rating was based on the service I received. It was friendly and the waiting area was comfortable. That is all my experience was involved in. More